

Robb Krug at CrossCountry Mortgage
Senior Loan Officer | NMLS #2320216

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Robb is a service-centric loan officer who personalized loans to fit his client's needs. He is a true credit to the industry!
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
I am deeply humbled and grateful for your generous feedback, Lisa. It's a pleasure to know that you appreciate my personalized approach to providing loan services. I strive to satisfy our client's needs and expectations. Thank you for acknowledging...
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ROBB IS THE BEST!
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
Thanks a lot! I'm just doing my job, but it feels great to hear that. Looking forward to helping any way I can in the future. Take care!
Robb is very informative and was really great to work with. He worked around our schedule and answered any questions we had. And now we are living in our new home! Very happy.
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
Thank you so much for your kind words and for taking the time to share your positive experience! It was an absolute pleasure working with you throughout the process. I always strive to provide excellent service, and I'm thrilled to hear that...
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Robb took the time to explain everything little detail to me since this is my first time buying a home and I didn’t know what I was doing. He was awesome :)
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
Thanks for the review! I'm glad I could help, especially since it's your first home. Always here if you have more questions. Cheers to your new place!
Robb did an amazing job!
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
Thank you so much for the kind words! I'm glad I could assist you. If you ever need anything in the future, just let me know. Appreciate the feedback!
Like most loans the Borrower has a starting point and the reality changes the direction that they end up at. Robb kept us informed every step and looked at the BIG picture. The best solution was 2 loans. The important thing was OUR client was...
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Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
Thank you for highlighting the journey we took together. Every situation is unique, and I'm glad we found the right solution for our client. Keeping everyone informed and satisfied is always the goal. I'm grateful for your trust and collaboration....
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Experience with how the loan processing worked was excellent. Customer service was awesome.
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
Thank you so much for your kind words! I am thrilled to hear that you had an excellent experience and that my customer service exceeded your expectations. My goal to provide my customers with exceptional service and support throughout their...
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Great communication
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
Thank you for your kind words! I am pleased to hear that my communication was great and met your expectations. I understand how important it is to keep my customers informed and up-to-date throughout their experience with me, so it's wonderful...
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Professional and very helpful!
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
Wow, thank you for taking the time to leave such a kind comment! I am so happy to hear that you found me and my team to be professional and helpful. We take great pride in delivering exceptional service to our customers, and it's always a joy...
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Robb and his team at Academy Morgage are great to work with. They are friendly, easy to talk to, and very professional.
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
It was a pleasure working with you and I am so excited for you both. Congrats on the next step in your journey and I am honored to be part of it!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2320216 | Branch NMLS #2012322
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
USDA Loans
DSCR Loans
Self-Employed Mortgages
Home Equity Loan
Bank Statement Loans
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Year Started
2022
Time Zone
Pacific Standard Time (PST)
Licenses
- 2320216
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095