Robb Krug at CrossCountry Mortgage
Senior Loan Officer | NMLS #2320216
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Reviews from Web
From start to finish Robb was very professional, knowledgeable, patient, and incredibly supportive. He took the time to help our buyer every step of the transaction. He was very communicative, answered our calls in a timely manner. We closed...
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Reply from Owner
February 9th, 2026 05:32 PM
Thank you so much for the kind words. It was truly a pleasure working with you and being part of this transaction. I appreciate the teamwork and communication throughout the process—it’s always the key to a smooth, on-time closing. Looking...
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From start to finish Robb was very professional, knowledgeable, patient, and incredibly supportive. He took the time to help our buyer every step of the transaction. He was very communicative, answered our calls in a timely manner. We closed...
read more
Reply from Robb Krug at CrossCountry Mortgage
February 9th, 2026 05:32 PM
Thank you so much for the kind words. It was truly a pleasure working with you and being part of this transaction. I appreciate the teamwork and communication throughout the process—it’s always the key to a smooth, on-time closing. Looking...
read more
From start to finish Robb was very professional, knowledgeable, patient, and incredibly supportive. He took the time to help our buyer every step of the transaction. He was very communicative, answered our calls in a timely manner. We closed...
read more
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
Claudia, I appreciate your thoughtful review. I'm glad to hear that my communication and support throughout the process met your expectations. It was important to me to ensure everything was handled smoothly and efficiently for your buyer....
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Helpful through the whole experience, reached out and kept us in the loop as much as possible.
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
I'm glad to hear that you found the experience helpful, Alex. Keeping you informed every step of the way is important to me, and I'm pleased we could make everything as seamless as possible for you. If you have any questions or need further...
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This was not a good experience at all and I felt that I was not being told truly what was going on. I asked questions and I was not informed of the products and programs that were available I was given a take it or leave it approach, I wanted...
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Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
Congratulations on your new home! That’s an incredible milestone, and I truly appreciate the opportunity to work with you. Thank you for sharing your experience—it sounds like things didn’t go as smoothly as either of us hoped. I’m sorry you...
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Loan was done almost 2 weeks early. Client is a techie that was continuing to search the Internet for the magic loan. Robb was informative and made him know he was getting the best deal and loan officer.
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
Thanks so much for the great feedback!Really glad we could get the loan wrapped up early and help your client feel confident in the process. He definitely did his homework online, so it was important to show him he was getting a solid deal...
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We would choose Guild over and over again with their excellent customers service and competitive rates.
Reply from Owner
October 20th, 2025 04:46 PM
Thank you so much for the kind words! I'm truly grateful for the opportunity to help with your home financing journey. Knowing you'd choose Guild — and me — again means a lot. I'm always here if you need anything in the future!— Robb Krug,...
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We would choose Guild over and over again with their excellent customers service and competitive rates.
Reply from Robb Krug at CrossCountry Mortgage
October 20th, 2025 04:46 PM
Thank you so much for the kind words! I'm truly grateful for the opportunity to help with your home financing journey. Knowing you'd choose Guild — and me — again means a lot. I'm always here if you need anything in the future!— Robb Krug,...
read more
Thank you so much.
Reply from Robb Krug at CrossCountry Mortgage
August 12th, 2026 07:19 PM
Thank you so much! I truly appreciate the kind words — working with awesome clients like you makes my job not just rewarding, but fun. I’m always here to help make the process smooth and stress-free. Don’t be a stranger!— Robb Krug, Your Friendly...
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Robb Krug at CrossCountry Mortgage has received a review with 5 star rating from Trenton C
Reply from Robb Krug at CrossCountry Mortgage
October 20th, 2025 04:49 PM
Thank you, Trenton! I really appreciate the 5-star review — it means a lot! It was a pleasure working with you, and I’m glad I could help make the process smooth and stress-free. If you ever need anything down the road, I’m just a call or message...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2320216 | Branch NMLS #2012322
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
USDA Loans
DSCR Loans
Self-Employed Mortgages
Home Equity Loan
Bank Statement Loans
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Year Started
2022
Time Zone
Pacific Standard Time (PST)
Licenses
- 2320216
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095