

Rick Scherer
Chief Strategy Officer | Sr Mortgage Planner

NewFed Mortgage is a nationally recognized, full-service mortgage company leveraging over two decades of residential retail mortgage lending. We have a dedicated team of professionals who love what they do. Our dedication enables us to prov...... Show More
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Chris was very communicative and helpful through our first time home buyer process, explained thoroughly answers to call questions we had.
Communication, Expertise, Customer Service. All boxes checked, no notes.
Reply from Rick Scherer
May 18th, 2026 12:04 PM
Brian, I'm grateful for your positive feedback. It's great to know that communication, expertise, and customer service met your expectations. If there's anything else you need, feel free to reach out.
Rick and his team are great to work with all around!
Reply from Rick Scherer
May 9th, 2026 02:21 AM
Jillian, I'm happy to hear that you found working with my team and me to be a great experience. We aim to provide comprehensive support, and your feedback is greatly appreciated. If you ever need anything else, please don't hesitate to reach...
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Clear next steps and communications. Made the whole process seamless!
Reply from Rick Scherer
May 7th, 2026 01:55 AM
Christopher, I appreciate your feedback about the clarity and seamlessness of the process. It's great to know that the communication and next steps were helpful for you. If you have any further questions or need assistance, I'm here to help....
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Amazing service as always!
Reply from Rick Scherer
April 10th, 2026 03:56 PM
Samuel, thank you for your kind words. I'm glad to know that the service met your expectations once again. If you need any more assistance or have questions in the future, feel free to reach out to me directly.
Rick and his team are fantastic.
Reply from Rick Scherer
April 6th, 2026 06:45 PM
It's wonderful to hear that you had such a positive experience with my team, Carolyn. We strive to offer high-quality service, and your feedback means a lot. If there's anything else I can do for you, please feel free to reach out.
Great customer service, professional, responsive, always immediate follow up to questions.
Provide consistent guidance through process.
I certainly have appreciated working with the team, and will continue to do so in the future.
Reply from Rick Scherer
April 5th, 2026 12:58 PM
I'm pleased to hear that you experienced great customer service and found the guidance consistent throughout your process, David. Providing professional and responsive support is always my aim, and it's rewarding to know that it made a difference...
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Chris and Melissa were organized, knowledgeable, and really made our process as smooth as it could be
Reply from Rick Scherer
March 12th, 2026 09:29 PM
"I'm happy to hear that Chris and Melissa were able to provide you with a smooth and knowledgeable experience, Kurt. It's always my objective to ensure that everything runs efficiently for you. If there's anything further I can assist with,...
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Very organized and great communication from start to finish.
Reply from Rick Scherer
February 2nd, 2026 05:58 PM
Jason, it's great to know that you found the process organized and communication effective. Ensuring a smooth experience is always my goal. If there's anything else you need in the future, just let me know.
Good communication, whether it was email or by phone. The people i dealt with were very friendly and made the whole process easier.
Reply from Rick Scherer
January 12th, 2026 01:33 PM
I'm glad to hear that the communication met your expectations and that you found the team friendly and supportive. It's important to me that the mortgage process runs smoothly for you, and I'm pleased you felt that way. If you have any more...
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About
NewFed Mortgage is a nationally recognized, full-service mortgage company leveraging over two decades of residential retail mortgage lending. We have a dedicated team of professionals who love what they do. Our dedication enables us to provide the highest level of customer service and offer customized mortgages for every stage of your life™
Corporate NMLS #1881
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Local/State/Government Employee Preferred Rates & Discounted Fees
Education Professional Preferred Rates & Discounted Fees
First Responder Preferred Rates & Discounted Fees
Doctor Loans
Hobby Farm Loans
Student Loan Cash Out Refinance
Mixed Use Mortgage
Foreign National Mortgage
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Search Rank ScoreLearn More →
126
/850
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Memberships
- Board Member - Direct Federal Credit Union
- Mass Mortgage Bankers Association
- Board Member - Mortgage Bankers Association
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Addresses and Serving Areas
Serving
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 454910
- CT LO-454910
- FL LO91542
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Disclaimer
© NewFed Mortgage, Corp. Branch NMLS #1810902; 98 High St, Danvers, MA 01923. Corporate NMLS #1881; 98 High Street, Danvers, MA 01923. MA Mortgage Broker and Lender License No. MC1881; NH Mortgage Banker License No. 9474-MB; CT Mortgage Lender License No. ML-1881; ME Supervised Lender License No. SLM8185; RI Lender License No.20041817 LL; RI Loan Broker License No. 20041818LB; LA Mortgage Originator License; FL Loan Broker License No. MLD652. NewFed Mortgage is an Equal Housing Lender. For more licensing: nmlsconsumeraccess.org | Privacy Policy: newfed.com/privacy-policy. Confirm licensing at nmlsconsumeraccess.org.