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Rick Richter at CrossCountry Mortgage
Originating Branch Manager | NMLS #46372

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Ann Arbor, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Everyone worked hard to get me qualified for a mortgage.
Reply from Rick Richter at CrossCountry Mortga...
October 24th, 2024 07:50 PM
Happy to hear you appreciated the effort put in by our team at CrossCountry Mortgage, LLC, Dennis. It's our mission to ensure our clients are qualified and we're pleased we could assist you. Your feedback is valuable and we'll take your 4.25-star...
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Thank you Rick(and the rest of the cross country mortgage team) for making this process easy for us. You were all very informative while answering all of our questions throughout the entire process. You have a great team working for you! Thanks...
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Reply from Rick Richter at CrossCountry Mortga...
October 24th, 2024 07:50 PM
Hi Nicole, so glad to hear that you found the mortgage process easy with us. We strive to be informative and answer all questions to make the process as smooth as possible. It's great to know that our team's hard work paid off in your experience....
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Rick and his team were phenomenal in helping us along the way. They made sure to explain every step and answer any questions we had. I would recommend Rick to everybody!
Reply from Rick Richter at CrossCountry Mortga...
October 21st, 2024 02:02 PM
Thrilled to hear that you had a 5-star experience with our team, Joshua! We strive to provide the highest level of service and clear communication to make the mortgage process as seamless as possible. Your recommendation means a lot to us....
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Rick, You and your team are fantastic! We are thrilled to have connected with you and appreciate all of the hard work! What I appreciate the most is that you and your team were easily accessible and always on the ready for questions or jumping...
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Reply from Rick Richter at CrossCountry Mortga...
October 17th, 2024 03:37 PM
Thank you so much for the 5-star review, Joshua! It's fantastic to hear that you appreciate our efforts and found our availability valuable. It's always our goal to be easily accessible, ready to answer questions, and seize opportunities. Your...
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The closing went poorly. The sellers title company and realtor knew my mortgage paperwork better than the people that drafted it
Reply from Rick Richter
May 6th, 2025 02:20 PM
I apologize for the challenges you faced during the closing process. Your experience is important to me, and I regret that the paperwork did not meet your expectations. Please reach out directly so I can address your concerns and ensure a resolution....
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Everyone we delt with were responsive and friendly, cannot believe how fast and smooth it all went.
Reply from Rick Richter at CrossCountry Mortga...
October 7th, 2024 06:45 PM
I'm thrilled to hear your experience with CrossCountry Mortgage, LLC was responsive, friendly, and efficient, Ernest! It's always our goal to provide swift and smooth service. Thank you for the fantastic rating and review. I'm here for any...
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Rick Richter at CrossCountry Mortgage has received a review with 5 star rating from Jane G
Reply from Owner
September 25th, 2024 06:08 PM
Thank you, Jane!
Thanks for everything!
Reply from Rick Richter at CrossCountry Mortga...
September 26th, 2024 08:03 PM
I'm thrilled to hear that you're satisfied with the service provided, Jane! It was my pleasure to assist you. Your positive feedback truly means a lot. Remember, if you ever have any future mortgage needs, I'm just a call away. Thanks for choosing...
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Super helpful team of professionals, responsive, on time, helped clear up a process that is somewhat foreign to my wife and myself.
Reply from Rick Richter at CrossCountry Mortga...
September 25th, 2024 06:09 PM
I'm thrilled to hear your feedback, James! It was my pleasure to help you and your wife navigate the mortgage process. Ensuring our clients understand every step is a top priority for us at CrossCountry Mortgage. Thank you for entrusting us...
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Always returned phone/email.
Reply from Rick Richter
August 23rd, 2024 12:29 AM
I'm thrilled to hear that you were satisfied with our communication throughout your experience, Sandra. It's a top priority for me at CrossCountry Mortgage, LLC to ensure I'm always available for my clients. I appreciate your 5-star review...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Ann Arbor, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #46372 | Branch NMLS #1938795
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 46372
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Hobbies
- golf
- fishing
- sports
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095