Richard Thompson
Loan Originator, NMLS ID# 2021352
Excellent customer service is having integrity and working efficiently to help my customers find the right loan program to suit their needs. My job is to make the process as simple as possible, while providing concise answers to any questio... Show More
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Need to better coordinate auto-generated messages that came daily, expressed urgency, and ofter requested information that had already been provided. In addition , should have better handled situation in which the company attempted to charge...
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Reply from Richard Thompson
October 2nd, 2026 05:36 PM
Thank you for leaving this review of your recent mortgage transaction with us. We strive to deliver an exceptional customer experience and apologize that your review does not reflect that. A member of our Customer Care Team will be reaching...
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Instead of sending out checks to the credit card companie, just deposit the amounts so we can pay them off online.
Reply from Richard Thompson
October 1st, 2026 08:02 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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Richard was helpful, knowledgeable about options and very professional. He was also very personable which made the process of dealing with my debt almost enjoyable.
Reply from Richard Thompson
September 28th, 2026 02:36 PM
We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at **************************.
Confusion woth automated prompts. Richard was great , the follow through is in need of improvement as it confused confuses with changed information not being updated properly
Reply from Richard Thompson
September 25th, 2026 01:37 PM
Thank you for taking the time to complete this review. We apologize that we did not meet the high standards of excellence that we strive for. If you would like to discuss this with a member of our Customer Care Team, please reach out to us...
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Richard and Ana put me at ease going through the process. I was extremely pleased.
Reply from Richard Thompson
September 8th, 2026 06:06 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
Great, really enjoyed the process.
Reply from Richard Thompson
September 7th, 2026 02:28 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Richard was great! Answered all the questions. Very quick reply. Stayed on top of everything.
Reply from Richard Thompson
September 4th, 2026 07:07 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Richard was extremely helpful throughout the process of securing financing for our home renovation. He was knowledgeable, responsive, and clear about each step, which made the process straightforward and efficient. He worked hard to find the...
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Reply from Richard Thompson
August 27th, 2026 01:59 PM
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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Richard was great to work with. He explained everything thoroughly and helped to keep the process moving.
Reply from Richard Thompson
August 20th, 2026 02:12 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Be totaly transparent during initial verbal communication.
Reply from Richard Thompson
August 20th, 2026 01:31 PM
Thank you for your review as all feedback is greatly important to us. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************...
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About
Excellent customer service is having integrity and working efficiently to help my customers find the right loan program to suit their needs. My job is to make the process as simple as possible, while providing concise answers to any questions.
My goal is to make a difference in people s lives, whether it's helping them have a place to call home or improving their financial situation.
Richard has been making a difference in people s lives for over 30 years, not just in the mortgage industry but also in the Health and Fitness field helping people be more conscious about their long-term physical well-being. You can trust that you are in good hands with Richard.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS ID #2021352
- AK AK2021352, CA CA-DFPI2021352, CO 100524443, CT LO-2021352, DC MLO2021352
- DE MLO-2021352, FL LO92160, KY MC730530, MA MLO2021352, MD 2021352, NH *, NM *, NV 69159, SC MLO - 2021352, TN 2021352, TX *, UT 12474614, WY 101160
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.