Richard Thompson
Loan Originator, NMLS ID# 2021352
Excellent customer service is having integrity and working efficiently to help my customers find the right loan program to suit their needs. My job is to make the process as simple as possible, while providing concise answers to any questio... Show More
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The signing portion had to be redone due an error on Americares part. This caused a funding delay and the communication from the originator and the processor was not adequate. At one point we were concerned that we might have been scammed....
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Reply from Richard Thompson
October 22nd, 2026 08:01 PM
Thank you for taking the time to share your feedback regarding your mortgage experience with us. If you would like to discuss this with a member of our Customer Care Team, please reach out to us at your convenience by calling 1-************...
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Very proactive
Reply from Richard Thompson
October 12th, 2026 08:17 PM
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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Quick, good communication, friendly.
Reply from Richard Thompson
October 12th, 2026 05:50 PM
We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at **************************.
This was a horribke experience from start to finish. The communication was extremely poor and unprofessional the amount of changes that were made the lack of attention to detail and the way of the process I would never recommend this company...
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Reply from Richard Thompson
October 12th, 2026 01:36 PM
Thank you for sharing your feedback. Your mortgage experience is very important to our company. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by...
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Professional and efficient
Reply from Richard Thompson
October 5th, 2026 07:42 PM
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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Easy to apply quick response and quick, easy closing
Reply from Richard Thompson
October 5th, 2026 03:15 PM
Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at **************************.
It was a quick and easy process everyone communicated and alwasy answered back when we had questions thanks everyone.
Reply from Richard Thompson
October 5th, 2026 02:32 PM
Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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Need to better coordinate auto-generated messages that came daily, expressed urgency, and ofter requested information that had already been provided. In addition , should have better handled situation in which the company attempted to charge...
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Reply from Richard Thompson
October 2nd, 2026 05:36 PM
Thank you for leaving this review of your recent mortgage transaction with us. We strive to deliver an exceptional customer experience and apologize that your review does not reflect that. A member of our Customer Care Team will be reaching...
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Instead of sending out checks to the credit card companie, just deposit the amounts so we can pay them off online.
Reply from Richard Thompson
October 1st, 2026 08:02 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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Richard was helpful, knowledgeable about options and very professional. He was also very personable which made the process of dealing with my debt almost enjoyable.
Reply from Richard Thompson
September 28th, 2026 02:36 PM
We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at **************************.
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About
Excellent customer service is having integrity and working efficiently to help my customers find the right loan program to suit their needs. My job is to make the process as simple as possible, while providing concise answers to any questions.
My goal is to make a difference in people s lives, whether it's helping them have a place to call home or improving their financial situation.
Richard has been making a difference in people s lives for over 30 years, not just in the mortgage industry but also in the Health and Fitness field helping people be more conscious about their long-term physical well-being. You can trust that you are in good hands with Richard.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
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Licenses
- NMLS ID #2021352
- AK AK2021352, CA CA-DFPI2021352, CO 100524443, CT LO-2021352, DC MLO2021352
- DE MLO-2021352, FL LO92160, KY MC730530, MA MLO2021352, MD 2021352, NH *, NM *, NV 69159, SC MLO - 2021352, TN 2021352, TX *, UT 12474614, WY 101160
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.