Richard Staley at CrossCountry Mortgage
Vice President, Branch Manager | NMLS #185131
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Alpharetta, GA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Richard was awesome. Everything went smoothly and most importantly quickly.
Reply from Richard Staley
January 25th, 2025 03:17 AM
I'm thrilled to hear about your positive experience, Jonathan! Your feedback means a lot to me. It's always my priority to ensure the process is as smooth and speedy as possible. If you ever have any further needs or questions regarding your...
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Richard and his team did a fantastic job with our recent mortgage! Very responsive and professional. A smooth process from start to finish. Highly recommended.
Richard and his team did a fantastic job with our recent mortgage! Very responsive and professional. A smooth process from start to finish. Highly recommended.
Richard and his team were a pleasure to work with from start to finish. They did a great job keeping me informed along the loan process and they made the experience pleasant . Highly recommendwe!
Reply from Richard Staley
December 30th, 2024 09:08 PM
Hi Narissa, thank you so much for your positive feedback and for taking the time to post this review. I'm thrilled to hear that you had a great experience with my team and me. We strive to keep our clients informed and make the loan process...
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Timing was poor due to holidays and family obligations on both our parts which led to a few delays
Reply from Richard Staley
December 20th, 2024 06:44 PM
I appreciate your honest feedback, Patricia. It's unfortunate that our schedules didn't align perfectly due to holidays and personal responsibilities. I strive to provide a seamless experience for my clients, and it's clear that I fell short...
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Seems like my loan team did not communicate with each other which would cause confusion, miscommunication and the need for me to provide items I had already provided. There were some instances where my team seemed inconvenienced by my questions/reaching...
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Reply from Richard Staley
October 3rd, 2024 12:26 PM
Thank you for your feedback, Carrie. I appreciate your honesty and I'm sorry to hear about the communication issues you've experienced with the team. Your perspective helps us recognize the areas that we need to improve on. At CrossCountry...
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Richard was great
Reply from Richard Staley
September 22nd, 2024 10:19 PM
I'm thrilled to hear that you had a great experience, Matthew! Your positive feedback means a lot to me. As your loan officer, my main goal is to provide excellent service and ensure that the loan process is smooth for you. Reviews like yours...
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Richard kept me in the loop on the progress of the loan application, appreciated that very much.
Reply from Richard Staley
August 26th, 2024 03:26 PM
I really appreciate the feedback and am looking forward to working with you again.
Everything was really easy. A smooth process from start to finish!
Reply from Richard Staley
August 19th, 2024 04:29 PM
I'm thrilled to hear you found our process at CrossCountry Mortgage, LLC to be smooth and easy, Seamus. Your feedback is greatly appreciated and it was a pleasure to assist you. A rating of 4.25 out of 5 stars helps me know where there is room...
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Richard and team were always available to help us through questions -- since it was my first experience buying a house I had many questions so I truly appreciated their patience with me. We had a great experience!
Reply from Richard Staley
August 19th, 2024 12:49 PM
I'm so glad to hear about your positive experience, Anna! It was a pleasure to guide you through your first home buying process. At CrossCountry Mortgage, our goal is always to provide you with the information and support you need. Don't hesitate...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Alpharetta, GA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #185131 | Branch NMLS #2452084
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Memberships
- Atlanta Athletic Club
Year Started
1988
Time Zone
Eastern Standard Time (EST)
Licenses
- 185131
Achievements
- Father of the Year!!
Hobbies
- Golf
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095