Top 5%
Reyna Rousseau at CrossCountry Mortgage
Originating Branch Manager | NMLS #1023824
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Blaine, MN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Thank you for guidance throughout process and great work.
Reply from Reyna Rousseau
November 6th, 2025 07:03 PM
I appreciate your kind words, Beatrice. It was a pleasure guiding you through the process, and I'm glad you felt supported. Thank you for trusting me with your mortgage needs.
Do not work with Reyna. She was extremely unhelpful, unprofessional, and she caused us to not be able to close on our house on time due to her lack of attention to deadlines. She completely stopped responding to us and caused a stressful situation...
read more
Terrible experience. Did not put correct insurance premium in at closing causing major shortage admits to this, yet thinks the buyer (a first time buyer) should of caught that, since it wasn't caught it's the buyers fault. Reyna is rude and...
read more
Reply from Owner
October 15th, 2025 07:10 PM
Hi D, I talked to the borrowers and gave them clarification on what occurred and asked for them to reach out to me directly, but I never heard back from them.
My spouse and I were first-time homebuyers, and Reyna Rousseau from Cross Country Mortgage was assigned as our loan officer. Unfortunately, our experience was stressful and unprofessional. She never locked in our interest rate as promised,...
read more
Reyna Rousseau at CrossCountry Mortgage has received a review with 5 star rating from Aimee H
Reyna and her team was great and awesome for us! Reyna help us all the way to the finish line and answered all our questions. I would highly recommend them for doing a great job!! Thank you so much Reyna and team!
Reply from Reyna Rousseau
August 4th, 2025 05:59 PM
Jeremiah, thank you so much for your kind words. I'm pleased to hear that you felt supported throughout the process and that I could answer all your questions. It was a privilege to assist you all the way to the finish line, and I truly appreciate...
read more
Reyna Rousseau at CrossCountry Mortgage has received a review with 5 star rating from Riley M
Reyna and Paula were on top of things. They left no room for worry!
Reply from Reyna Rousseau
July 29th, 2025 02:08 PM
Thank you, Riley, for your wonderful feedback. I'm delighted to hear that Paula and I could provide you with a worry-free experience. It was a pleasure to assist you, and I'm glad we could be there every step of the way.
You guys are amazing! Fast, reliable, friendly!!
Reply from Reyna Rousseau
May 13th, 2025 03:45 PM
Thank you, Kyle, for your kind words! I'm thrilled to hear that you found our service fast, reliable, and friendly. It was a pleasure assisting you with your mortgage needs.
The Cross Country online portal was really easy to use. Paula and Reyna were great to work with. Thank you!
Reply from Reyna Rousseau
May 9th, 2025 01:06 AM
I'm glad to hear that you found the CrossCountry online portal easy to use and that both Paula and I could provide you with great assistance. Thank you for your kind words.
41–50 of 227
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Blaine, MN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1023824 | Branch NMLS #2061665
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 1023824
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095