Rene Mullen, Ruoff Mortgage
Senior Loan Officer | NMLS# 1426237 | Ruoff Mortga...
Additional Licenses: NMLS# 1426237.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Rene was truly a blessing from the beginning until closing! She was super quick to respond to every call, email, and text . Her warm bubbly personality made it to easy to talk to her about any question or issue that arrised . She explained...
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Reply from Rene Mullen, Ruoff Mortgage
June 20th, 2025 06:43 PM
Wow, thank you so much for this heartfelt review! It truly means the world to me. Helping you through your homebuying journey was an absolute joy, and I'm so glad I could make the process feel comfortable and clear for you—especially as a first-time...
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This is our second mortgage experience with Rene and she has treated us so well both times. We were excited to meet her in person at the second closing (first was during COVID). What a treat.
Reply from Rene Mullen
June 20th, 2025 06:44 PM
Thank you so much for trusting me not once, but twice with your mortgage journey! It was such a pleasure working with you both again—and finally getting to meet you in person at closing made it extra special! I'm so grateful for your continued...
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Rene Mullen, Ruoff Mortgage has received a review with 5 star rating from Whitney B
Reply from Owner
June 20th, 2025 06:44 PM
I'm thrilled to hear that you had a positive experience, Whitney. It was a pleasure assisting you with your mortgage needs, and I truly appreciate your feedback. If you have any further questions or need assistance in the future, please don't...
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Rene was an absolute dream to work with! She was so responsive and quick to get back to me with answers to my many questions . 10/10 would recommend!
Reply from Rene Mullen
June 20th, 2025 05:09 PM
I'm thrilled to hear that you had such a positive experience working with me, Whitney. It was a pleasure assisting you with your questions. Thank you for your kind recommendation!
Rene is an all star! She is so friendly, knowledgeable, and helpful. She has answered all my questions and very quick with responses! She treats me like her own family and I really felt that she had my best interests at heart throughout the...
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Reply from Owner
June 6th, 2025 01:19 PM
It is always a pleasure working with you!! I am thinking this will be your forever home. Thank you for your kind words and for choosing Ruoff Mortgage.
Rene is an all star! Communication is top notch. She is very knowledgeable, friendly, and helpful. She answered every question I ever had and VERY QUICKLY! She is the absolute best. Ruoff's Loan Butler was really convenient and easy to use...
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Reply from Rene Mullen, Ruoff Mortgage
June 6th, 2025 01:19 PM
It is always a pleasure working with you!! I am thinking this will be your forever home. Thank you for your kind words and for choosing Ruoff Mortgage.
Documents were weird to sign because after completion somewine sometimes would not save
Reply from Rene Mullen, Ruoff Mortgage
June 6th, 2025 01:17 PM
We appreciate your feedback regarding the document signing process. At Ruoff Mortgage, we strive to ensure a smooth and efficient experience for our clients. I will look into this issue further to prevent any future inconveniences. Thank you...
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Knowledgeable and efficient.
Reply from Rene Mullen, Ruoff Mortgage
June 6th, 2025 01:17 PM
I'm glad to hear that you found the experience knowledgeable and efficient. It was a pleasure assisting you, and I appreciate your feedback. If there's anything more I can do for you, please let me know.
Very wonderful and easy to work with
Reply from Owner
May 30th, 2025 04:21 PM
I'm delighted to hear that you found the process wonderful and easy. It was a pleasure working with you again Thank you for choosing Ruoff Mortgage!
Rene is always wonderful, quick and easy to work with.
Reply from Rene Mullen, Ruoff Mortgage
May 30th, 2025 04:29 PM
Taylor thank you for your kind words. I enjoyed working with you and Sara on getting you a lower interest rate. Enjoy your summer.
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About
Additional Licenses: NMLS# 1426237.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
USDA Loans
Self-Employed Mortgages
Cash-Out Refinances
Specialities
Conventional
First time home buyers
FHA
USDA
VA
Indiana Housing down payment assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1426237
Achievements
- 2022 Presidents Club
Hobbies
- gardening
- cooking
- traveling
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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