Rene Mullen, Ruoff Mortgage
Senior Loan Officer | NMLS# 1426237 | Ruoff Mortga...
Additional Licenses: NMLS# 1426237.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Rene was nothing but helpful and informative through the whole process. She was always there to help or answer any of my questions even after hours!!! My experience was nothing but positive!!!
Reply from Rene Mullen, Ruoff Mortgage
January 2nd, 2026 01:12 AM
Mason, thank you for sharing your experience. I'm pleased to know you found the process helpful and informative. Being there to support and answer questions, even after hours, is important to me. If you ever have more questions or need assistance...
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Everything was quick and easy and Rene was amazing to work with! she was always Available to answer my questions even after hours!
Reply from Rene Mullen
December 29th, 2025 04:09 PM
I'm glad to hear that the process went smoothly and efficiently for you. Being available to answer your questions, even after hours, is something I strive for. If you ever have more questions or need future assistance, feel free to reach out....
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Every thing went smoothly and was pretty straightforward.
Reply from Rene Mullen, Ruoff Mortgage
December 18th, 2025 03:22 PM
I'm pleased to know that everything progressed smoothly and in a straightforward manner. If there's anything more you need or any questions arise, don't hesitate to contact me. Thanks for sharing your experience!
Rene was a pleasure to work with. Very knowledgeable and answered all of my questions. It was a very good experience.
Reply from Owner
December 18th, 2025 03:22 PM
I'm grateful for your feedback, Angie. It's reassuring to know you had a good experience and that I could answer all your questions effectively. If you have more queries or need assistance in the future, don't hesitate to get in touch.
Rene was very professional and helpful through the entire process. She always answered all of my questions. It truly was a great experience. Thank you.
Reply from Rene Mullen
December 10th, 2025 04:37 PM
Angela, I appreciate your kind words. I'm glad to hear that I could assist you throughout the process and answer all your questions. It's important to me that you had a positive experience. If you ever need further assistance, please feel free...
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I have no complaints on how our loan was handled. We have delt with Rene before and she was very knowledgeable about what we need to do.
Rene was very helpful and knowledgeable throught the process.
Rene was extremely knowledgeable and worked with me through everything patiently and eloquently.
Reply from Rene Mullen
October 15th, 2025 03:19 PM
Alexander, I appreciate your feedback. It's great to know that you found my knowledge and patience beneficial during the process. If you have further questions or need assistance in the future, please don't hesitate to reach out.
Rene Mullen, Ruoff Mortgage has received a review with 5 star rating from Rebecca R
Rene was so knowledgable and personable. She worked with me to ensure that all the required documenation was submitted on time. Communication was excellent. Rene was a delight to work with and I would highly recommend her!Loan Butler enabled...
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About
Additional Licenses: NMLS# 1426237.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
USDA Loans
Self-Employed Mortgages
Cash-Out Refinances
Specialities
Conventional
First time home buyers
FHA
USDA
VA
Indiana Housing down payment assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1426237
Achievements
- 2022 Presidents Club
Hobbies
- gardening
- cooking
- traveling
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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