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  • NMLS # 272118
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Corporate NMLS #14210 · CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. Colten Mortgage is a Division of All Western Mortgage and supports Equal Housing Opportunity. NMLS ID #14210 (www.nmlsconsumeraccess.org) | 303-835-9928 | 6021 S. Syracuse Way, Ste. 104, Greenwood Village, CO 80111. Regulated by CO Division of Real Estate.
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2.12
Encompass
J
James C H
Denver, CO
Posted on March 2nd, 2024 01:11 AM
Extremely unprofessional. I have purchased several homes and I have NEVER had such an unpleasant and unprofessional experience. Renata, to her credit, did the best she could. I was personally offended by her coworker “Brant”. He was completely...
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5.0
Encompass
P
Pamela J W
Colorado Springs, CO
Posted on February 29th, 2024 02:07 PM
I was so pleased with the responsiveness and willingness to communicate via email. This is the fastest way for me to communicate and I appreciate the willingness to respond that way.
5.0
Encompass
E
Emily M
Denver, CO
Posted on February 8th, 2024 10:33 PM
Excellent, she is the best person, very friendly.
Reply from Renata White
February 10th, 2024 10:51 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
4.37
Encompass
S
Suzette E
Denver, CO
Posted on February 8th, 2024 06:28 PM
Don’t sent out closing to cost amt after the bank close if closing date is the next day at 10am.
Reply from Renata White
February 10th, 2024 07:16 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
5.0
Encompass
M
Marianna K
Denver, CO
Posted on February 6th, 2024 03:33 PM
Their dedication to caring for clients goes above and beyond industry standards. Their clients feel supported and informed throughout the entire loan process. They feel like more than just a number.
Reply from Renata White
February 8th, 2024 03:36 PM
I really appreciate the feedback and am looking forward to working with you again.
5.0
Encompass
A
Akshay A
Parker, CO
Posted on February 2nd, 2024 02:36 PM
I recently had the pleasure of working with Colten Mortgage, and I am compelled to share my outstanding experience. From start to finish, the experience with Colten Mortgage has been nothing short of exceptional.Renata White, my loan officer,...
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Reply from Renata White
February 4th, 2024 02:41 PM
I enjoyed working with you. Thanks for the great feedback.
5.0
Encompass
A
Ashish K S
Parker, CO
Posted on February 1st, 2024 08:56 PM
My experience with Colten Mortgage was positive. The team, particularly our loan officer Renata, exhibited professionalism and expertise, and I am grateful for the support they offered.
Reply from Renata White
February 3rd, 2024 08:59 PM
I really appreciate the feedback and am looking forward to working with you again.
5.0
Encompass
A
Amanda W
Denver, CO
Posted on January 31st, 2024 02:29 PM
We loved working with Renata and her team
Reply from Renata White
February 2nd, 2024 02:31 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
3.87
Encompass
K
Katerina C L
Denver, CO
Posted on January 31st, 2024 01:16 PM
They were extremely flexible with the whole process!
Reply from Renata White
February 2nd, 2024 01:17 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
5.0
Encompass
S
Stephanie S
Colorado Springs, CO
Posted on January 28th, 2024 02:10 AM
Their rates are competitive. The underwriting process was fast. The closing experience was good.I work in the title industry and I was impressed with how fast instructions and docs came after the file was CTC. The closer/ Funder was fast and...
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Reply from Renata White
January 30th, 2024 02:13 AM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.

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