Veterans Lending Group, Cleveland, OH
Cleveland, OH
We’re not just mortgage loan specialists–we are educators, community leaders, Military Service Members or family of those who serve. We are committed to serving, supporting, and educating Military families. At VLG, our core values are refle... Show More
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Max is the best. Simple as that. His level of empathy and care are unrivaled. I've seen him help veterans and aspiring homeowners save thousands! But his ability to educate and guide them through the home buying home buying process is second...
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Reply from Owner
July 26th, 2024 11:43 PM
Thank you so so much Phil!!
This is my first home purchase and first time using a VA Loan, I was referred to Max Franks from two co-workers and from our first phone call I knew he was the best choice to be my loan officer. Being a first time home buyer I had a ton of...
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Reply from Owner
July 19th, 2024 02:05 AM
DUDE! Thank you so much!! You made my job easy.
Max ensured that our VA home buying experience was easy every step of the way. With open lines of communication and years of experience you can rest assured that you will be in great hands! I cannot recommend him enough. THANKS MAX!!!
Reply from Owner
July 19th, 2024 12:08 AM
Ahh, thank you so much! I had fun serving your family. I can’t wait to see pictures!
From the start Chris was extremely helpful. He basically had to hold our hands through the process and made sure we were well informed throughout. If the chance to refinance presents itself in the future we would welcome the chance to work...
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Reply from Chris Lantagne at Veterans Lending ...
March 24th, 2026 01:48 PM
Brady, thank you for the review and your kind words. My team and I truly enjoyed walking you through the process and getting you into your new home...looking forward to getting you refinanced when the time is right.
From the start Chris was extremely helpful. He basically had to hold our hands through the process and made sure we were well informed throughout. If the chance to refinance presents itself in the future we would welcome the chance to work...
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Reply from Chris Lantagne
July 25th, 2024 12:43 PM
Hey Brady, I'm thrilled to hear about your positive experience with me at 3100! It was my pleasure to guide you through the process and ensure you felt fully informed. If the opportunity to assist you with refinancing arises in the future,...
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Norman was fantastic from the start; my clients transferred their loan app from NFCU, and Norman was expedient in getting their loan processed. He was also great at communicating.
Reply from Mark Villano
July 22nd, 2024 10:35 PM
I enjoyed working with you. Thanks for the great feedback.
Mr. Fouts and his wife are amazing
Reply from Christopher Fouts
July 21st, 2024 11:31 PM
I'm absolutely thrilled to hear you had such a positive experience with us, Daizia. My wife and I take great pride in what we do at 3153. Hearing that we made a positive impact really means the world to us. We hope to continue providing amazing...
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The overall experience was good and my ratings do not reflect in Karen in any light. It’s a long process that takes a large amount of information, some of which I felt was not needed for processing a loan. Otherwise Karen was very diligent...
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Reply from Karen Snyder
July 21st, 2024 02:50 PM
Thank you, Robert, for your feedback. I understand that the loan process can seem extensive, but please know that all the information we ask for is essential for ensuring a smooth transaction. I'm glad to hear that you found my service diligent...
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Tiffany Giddens at Veterans Lending Group
More communication and possibly a checklist to follow throughout the process. Better anticipation of the underwriters requirements.
Reply from Tiffany Giddens
July 20th, 2024 03:54 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
Lee and JoLynn were incredibly helpful and responsive to all questions and went out of their way to help us get the most out of the process as possible
Reply from Lee Nguyen at Veterans Lending Grou...
July 19th, 2024 06:38 PM
It's rewarding to hear such positive feedback, Justin! I'm glad that JoLynn and I could assist you throughout this process and answer all your questions. We always strive to provide the best service and make the experience as smooth as possible...
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About
We’re not just mortgage loan specialists–we are educators, community leaders, Military Service Members or family of those who serve. We are committed to serving, supporting, and educating Military families. At VLG, our core values are reflected in everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
VETERANS LENDING GROUP is a registered trade name of CrossCountry Mortgage, LLC NMLS 3029
Corporate Headquarters: 2160 Superior Ave, Cleveland, OH 44114
Branch NMLS: FL 1716954 | MO 2534351 | NC 2540314 | WA 2537034, 2534572, 2544835
Our Team Can Lend in All 50 States
Licensed in: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, OH, OK, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI, WV, WY
This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.