UMH Mortgage, LLC, Houston, TX
Houston, TX
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands ... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
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From the start the transparency and honesty was greatly appreciated. Shane and his team Rakeisha advising onwhat we needed to do and we listened to get to our goal of buying our home which was phenomenal. Anytime I needed to ask a question...
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It was our first home purchase!! And we really had an excellent experience with him!! He never denied us the possibility of obtaining credit! On the contrary, he helped us and guided us!! Thankful to Mr. Shane and his team!! 100% recommended!!...
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They are very nice people and always willing to help and clarify doubts.
Reply from Shane Barker
March 27th, 2025 05:14 PM
Thank you for the outstanding review! I'm thrilled to hear that I was able to assist and clarify all your concerns. We always strive to provide excellent service to our valued customers. Your feedback is greatly appreciated.
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It's good.
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Shane was great at explaining the next steps and kept me updated about my progress.
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The overall loan processing and closing experience was smooth. Shane assisted me with credit score improvement recommendations, and also found insurance binding in challenging situations such as Hurricane Helen, etc.However, I have one suggestion...
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Shane was always very good at providing any information that we needed. Only thing I know of that would hurt the recommendation rating was there seemed to be an issue with the buying down points part but once it got resolved then things started...
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Couple of things worked out well with Shane except the communication of cancelling my closing.
Reply from Shane Barker
March 27th, 2025 05:14 PM
Thank you for your feedback, Vijaya. We acknowledge your concerns about the communication issues regarding your closing and we apologize for any inconvenience this may have caused. We aim for clear and timely communication and we will certainly...
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Start the process early instead of waiting till last minute
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Shane made my first home buying experience smooth and easy. I really appreciate his help! Thank you, Shane!
Reply from Shane Barker
March 27th, 2025 05:14 PM
It's wonderful to hear that your first home buying experience was a great one. Thank you for your 5-star rating!
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About
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage company or residential mortgage loan originator licensed in Texas should send a completed complaint form to the Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, Texas 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov