

TowneBank Mortgage, Norfolk, VA
Norfolk, VA

TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Ashley was very instrumental and patient through the whole process and a wealth of information.
Would definitely work with her again and highly recommended.
Reply from Ashley Knapp
August 16th, 2024 02:13 PM
Thank you! It was a pleasure helping you.
I was not pleased with the service. Only Mary should be working with Clients and her spouse confused the situation with my loan. I still don't fully understand why I needed a second loan. The LO was dishonest about the numbers at closing. I...
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Everything was fine until towards the end of the process as it got closer to closing. Some of it was out of loan officer's control, but some of it such as being told various closing cost amounts and requests for several documents 1-2 weeks...
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Stacy and her team are top-notch. They genuinely care about the people they are serving. They were fast, efficient and friendly during the whole process. Without hesitation, we would highly recommend Stacy to anyone who is seeking to purchase...
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Reply from Stacy Kimrey
December 10th, 2024 08:26 PM
Thank you for such a glowing review and clients like you make my job a treat. So happy to see you move to NC to settle in next to those sweet grandbabies. Enjoy and please reach out for any future financing needs - I will always be here.
Stacy was very efficient in every aspect of the mortgage process. She was always patient with us in every question we had during the whole process. She worked fast to help us get qualified in a timely manner in order to purchase our dream home....
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Reply from Stacy Kimrey
December 10th, 2024 08:26 PM
Thank you so much Vickie, for your trust and also for our new friendship! You were such a pleasure to work with and I couldn't be more excited for you and your family. So glad to get to know you through this process and so happy to help.
You were so responsive and helpful during the entire process. Every step of the way I felt confident in the procedure, things were on track and solutions were brought forward timely. You are incredibly nice and your warmth made this move so...
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Reply from Lisa Roberts
August 22nd, 2024 01:11 PM
Your review is a testament to our commitment to excellence. Reach out to us if you have any questions in the future.
Will and his team made financing our new home seem effortless. They explained each step and answered any questions I had along the way. I didn’t feel like a number in a big corporation. Instead it was more like a “hometown” approach. I recommend...
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Reply from Will Clevinger
October 1st, 2025 03:09 PM
We're thrilled to have left a positive impression on you. We're ready to assist you again at any time in the future.
We were in constant communication and you made the whole experience extremely easy especially since my husband and I were in two different states.
Reply from Carla Wilson
August 21st, 2024 09:29 PM
Thank you for choosing us for your mortgage needs. Your positive review encourages us to keep delivering excellence.
She was awesome and helped us through a mountain of forms and questions related to my being self employed ! Couldn’t have been a more pleasant experience. Many thanks!
Reply from Randi Eure
August 21st, 2024 01:52 PM
Your review means the world to us. We're here to support you every step of the way.
Marcella was totally on top of everything, and has confident expertise. Wonderful personal service.
Reply from Marcella Johnson
August 14th, 2024 12:50 PM
Thank you, Ryan. I appreciate your comments. I know you will enjoy your new home. You were a pleasure to work with.
4361–4370 of 24653
About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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