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TowneBank Mortgage in Norfolk, VA

TowneBank Mortgage, Norfolk, VA

Norfolk, VA
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TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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5 Star
95%
4 Star
3%
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1%
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0%
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Reviews from Web
  • M
    Mark U
    Fuquay Varina, NC
    Posted on August 22nd, 2024 09:54 PM
    Excellent staff! People were friendly and professional throughout!The process itself was clunky, with everything provided and yet constatnly neeeding to provide the same information again. Also, the loan officer should have indicated at the...
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    Reply from The Jawny Group
    April 29th, 2025 04:26 PM
    Thank you for taking the time to provide us with your feedback, Mark. While we're pleased to hear that you found our staff to be friendly and professional, we also acknowledge the issues you've highlighted.We understand that the process can...
    read more
  • for
    Kelly Donahue
    Encompass
    T
    Tina M M
    Louisburg, NC
    Posted on August 22nd, 2024 06:24 PM
    The collaboration between your team and my realtor was fabulous. The sharing of information made the process go so smoothly. Thank you all!!
    Reply from Kelly Donahue
    August 23rd, 2024 01:45 PM
    Congratulations Tina!! Please reach out, if there is anything I can help you with in the future :)
  • M
    Mike L
    Posted on August 22nd, 2024 04:53 PM
    Great to work with and answering any questions I had as a first time buyer and Sherry made it a pleasant experience
    Reply from Owner
    January 9th, 2026 11:16 AM
    We're thrilled that you had a positive experience with us!
  • M
    Michael L L
    Mooresville, NC
    Posted on August 22nd, 2024 04:49 PM
    Easy to talk to and great communication
    Reply from Sherry Connor
    August 22nd, 2024 04:55 PM
    Thank you, Michael, for the 5 star rating! I'm thrilled to hear about your positive experience with communication, as it's something we at TowneBank Mortgage take very seriously. It was a pleasure working with you. Don't hesitate to reach out...
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  • for
    Marcella Johnson
    Encompass
    D
    Dennis M H
    Ruckersville, VA
    Posted on August 22nd, 2024 01:15 PM
    From beginning to end your assistance was outstanding
    Reply from Marcella Johnson
    August 22nd, 2024 02:36 PM
    Thank you Dennis and I really enjoyed working with you and Carrie. I hope you are enjoying your new home.
  • for
    Marcella Johnson
    Encompass
    C
    Carrie L C
    Ruckersville, VA
    Posted on August 22nd, 2024 12:31 PM
    Marcella’s availability when we had questions as well as her clarifying responses made all the difference for us.
    Reply from Marcella Johnson
    August 22nd, 2024 02:38 PM
    Thank you, Carrie. I enjoyed working with you and Dennis and I hope you are getting all settled in. I hope you will enjoy your new home. We do need to get together for coffee or lunch sometime.
  • C
    Claudia M
    Harvest, AL
    Posted on August 22nd, 2024 10:32 AM
    I appreciated that there was an open line of communication. No matter the day or hour, I received a response almost within a 24 hr window.
  • for
    John King
    Zillow
    B
    Brooke H
    Powhatan, VA
    Posted on August 22nd, 2024 12:00 AM
    John was awesome throughout the whole process, explains everything, responds quickly, checks on you, but doesn’t overdo it! Highly recommend :) thanks again!!
  • M
    Matthew T
    Raleigh, NC
    Posted on August 21st, 2024 11:42 PM
    Thank you so much! Excellent process.
    Reply from Cheryl Ellington
    August 28th, 2024 11:44 PM
    Your review is a testament to our commitment to excellence. Reach out to us if you have any questions in the future.
  • for
    Linda Sullivan
    Encompass
    F
    Frank M R
    Virginia Beach, VA
    Posted on August 21st, 2024 11:37 PM
    Linda is a smart and direct communicator. She got us very well every step of the way.
    Reply from Linda Sullivan
    August 22nd, 2024 12:37 PM
    Frank ~ it was a pleasure working with you. I appreciate you always being on it!!!
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    About
    TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
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