

TowneBank Mortgage, Norfolk, VA
Norfolk, VA

TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Availability and friendliness. Tech was also easy to navigate.
Reply from Amy Magorian
September 12th, 2025 01:18 PM
We're delighted to have exceeded your expectations. Your satisfaction drives us to do our best.
Kaitlyn is great to work with and made the process seamless!
Reply from Kaitlyn Taylor
October 1st, 2025 02:56 PM
Your review means the world to us. We're here to support you every step of the way.
Excellent customer service
Reply from McKim Beale
September 5th, 2025 11:16 PM
I appreciate your positive feedback on the customer service you received. It was a pleasure to assist you and Robert in your home purchase. It's great to know that your experience was excellent. If there's anything more I can do for you, please...
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Doug, Jessica, and Anna did a wonderful job of keeping the process moving and keeping me on track to close on time, despite numerous distractions pulling me in other directions. Quite impressive.
Reply from Owner
October 1st, 2025 01:35 PM
It's great to hear that the team and I were able to keep everything on track for your closing. I'm pleased that our efforts helped you despite the various distractions you faced. Thank you for choosing TowneBank Mortgage, and I appreciate your...
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Doug Anderson has received a review with 5 star rating from Doug A
Reply from Owner
October 1st, 2025 01:35 PM
Doug, thank you for your perfect rating. I appreciate your support!
No mortgage process is pleasant, but the communication from the team was solid and everyone worked hard to make things happen and get it done on time. My limited amount of time to dedicate to this process was the only real issue, and the team...
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Reply from Doug Anderson
September 11th, 2025 02:35 PM
We're grateful for your positive feedback. Your satisfaction is what drives us to excel.
Jane and her team, including Sinderpal, were so pleasant to work with. They were attentive to our specific needs and thorough every step of the way. Top notch personalized customer service. Thank you!
Reply from Owner
September 11th, 2025 01:25 AM
It was our pleasure to work with you during this process! Thank you for your quick response and we look forward to our continued partnership.
Clear and rapid communication and personalized, attentive customer service.
Reply from Jane Hartsock
September 11th, 2025 02:27 PM
Your review brightened our day. We're honored to be your go-to mortgage advisors.
Jane was fantastic from start to current with me and my wife. She picked up the phone immediately and is always prompt. We really appreciate you!
Reply from Jane Hartsock
September 11th, 2025 01:27 AM
Thanks for trusting us to help you during this process! It was a pleasure to work with you!
Quick and responsive communication.
Reply from Gail Burns
September 11th, 2025 12:52 PM
Thank you for your feedback! I have enjoyed working with you,
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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