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Total Mortgage - Braintree, MA

Braintree, MA
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In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas. Over the next decade, his company grew from a t... Show More
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5 Star
91%
4 Star
6%
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1%
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Reviews from Web
  • A
    Alice A
    Middletown, RI
    Posted on March 5th, 2025 04:10 PM
    Great communication and knowledge
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Alice, I really appreciate your kind words and the perfect rating! It was a pleasure working with you on your cash-out refinance. I'm glad to hear that the communication and knowledge I provided met your expectations. If you have any more questions...
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  • B
    Bethany S
    Millersville, MD
    Posted on February 21st, 2025 01:27 PM
    Kevin was fantastic when it came to explaining things and answering questions, he was great with communication and answering in a timely manner
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Bethany, thank you so much for your kind words! I'm thrilled to hear that I could make the process clear and smooth for you. Communication is key, and I'm glad we were able to keep everything on track. It was a pleasure working with you on...
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  • A
    Ann F
    Taunton, MA
    Posted on February 20th, 2025 02:27 PM
    Kevin always gets the job done - 100% confidence that my clients will be well taken care of from start to finish!
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Ann, thank you so much for the fantastic review! I'm genuinely thrilled to hear that you have such confidence in my work. Knowing that your clients feel well taken care of is what makes this job so rewarding. It’s always a pleasure working...
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  • A
    Ann F
    Rockland, MA
    Posted on February 20th, 2025 02:26 PM
    Kevin is so knowledgable - I have 100% confidence that my clients will get the best service and be taken care of. From the start of the process up to closing and beyond - Kevin is right there keeping things moving along!
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Thank you so much for your kind words, Ann. It means a lot to hear that you have complete confidence in the service I provide. I truly enjoy working with you and your clients to ensure everything moves smoothly from start to finish. If there's...
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  • M
    Mark J
    Millersville, MD
    Posted on February 7th, 2025 03:52 PM
    Kevin's expertise and willingness to help made our new home buying experience great!
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Mark, thanks so much for the kind words. It was a real pleasure working with you to make your homeownership dreams a reality. Helping folks like you navigate the purchase process is why I love what I do. I truly appreciate you taking the time...
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  • W
    Whitney J
    Millersville, MD
    Posted on February 4th, 2025 01:35 PM
    Kevin was great to work with. He explained everything clearly and was responsive to our emails.
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Whitney, thanks so much for the kind words! I really appreciate you taking the time to share your experience. Making sure everything is clear and being there to answer your questions is really important to me, so I'm glad that came through....
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  • S
    Sarah M
    Weymouth, MA
    Posted on February 1st, 2025 03:42 PM
    I can’t say enough great things about my experience working with Kevin for my mortgage! From start to finish, he made the entire process incredibly smooth, stress-free, and even enjoyable.Kevin was always available to answer my questions, no...
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    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Wow, Sarah, this review truly made my day! Reading your words and knowing I made your home buying journey enjoyable and stress-free is exactly why I love what I do. It means the world to me that you felt supported and confident throughout the...
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  • T
    Terreline S
    Rock Hill, SC
    Posted on January 29th, 2025 11:41 AM
    Kevin is a class act! He provides stellar customer service and is 100% responsive.
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    Thank you so much for the 5-star rating, Terreline. I'm thrilled to hear that you had such a positive experience with your cash out refi. Being 100% responsive to your needs is a top priority for me, and hearing that you see me as a "class...
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  • B
    Brittany J
    Parkville, MD
    Posted on January 25th, 2025 01:34 PM
    As a proud military family, we deeply appreciate the exceptional service we received from Kevin and the team at Embrace. Kevin demonstrated outstanding communication skills, promptly addressing all of our questions with clarity and professionalism....
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    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm thrilled to hear that you had such a positive experience, Brittany. It was an absolute pleasure to assist you and your family throughout this process. Providing clear communication and efficient service is always my goal, so I'm glad this...
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  • M
    Marissa H
    Holbrook, MA
    Posted on January 23rd, 2025 09:27 PM
    Kevin was honestly the best to work with and helped us through the process to make it a smooth experience for us!
    Reply from Kevin Richardi
    November 11th, 2025 06:08 PM
    I'm really glad to hear that you had a smooth experience, Marissa! It was fantastic working with you on your purchase. I strive to make the process easy and enjoyable for everyone I work with, so it's always great to hear feedback that reflects...
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  • 31–40 of 604
    About
    In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas. Over the next decade, his company grew from a tiny 3 person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to survive intact. We owe that to a single choice John had made years earlier, as other lenders were making a killing putting borrowers in homes they would never be able to pay for, signing off on the very deals that would lead to the recession. We would only offer people the loans we knew they could afford.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)