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Thomas Bepko Region, Milford, CT
Milford, CT
In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas.
Over the next decade, his company grew from a t... Show More
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Nelson DaSilva
Nelson was very professional, informative, patient. He answered all my questions & concerns.
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Bryan Rauch
Bryan made himself available for my questions as they arose and was very helpful.
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shea ruthe
They were very nice to work with, they listened when I had questions and were prompt with communication.
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Jake Healy
Consistently denied receipt of my documents after several submissions, too arrogant to accept faults and mistakes, does not return calls nor respond to emails, picks and chooses who gets pre-approved, extremely rude and unprofessional.
Reply from Jake Healy
September 27th, 2023 03:14 AM
Hi Alfred, I'm sorry you are not approved for the amount that you were expecting. I tried explaining it to you multiple times. Leaving me poor reviews and threatening me as being discriminatory because you aren't satisfied with your pre-approval...
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Milford
You guys have to be communicate better with your customers and give better quality time to explain stuff
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Michael Dubecky
Professionalism and always out in front of questions or issues
It was great knowing that whenever we had a question or concern James would be quick to response! We always felt our best interest was at heart when working with James!
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Mark Lloyd
Mark is incredibly knowledgeable, communicative, and personable. He makes what is generally a very complicated process, very easy to understand and navigate.
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Matthew Trumbley
Matt’s team was extremely attentive and helpful. It was like having white glove service in a fancy restaurant!
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Thomas Bepko
They answered every question I had right away EVEN ON WEEKENDS and made the process so seamless. They helped with every thing and work really well. As well, they explained everything. I would definitely use them again and have recommended them...
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About
In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas.
Over the next decade, his company grew from a tiny 3 person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to survive intact. We owe that to a single choice John had made years earlier, as other lenders were making a killing putting borrowers in homes they would never be able to pay for, signing off on the very deals that would lead to the recession. We would only offer people the loans we knew they could afford.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)