TowneBank Mortgage - The Jawny Group's Cover Image
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TowneBank Mortgage - The Jawny Group, Raleigh, NC

Raleigh, NC
Company Logo
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal ex... Show More
Company Logo
Contact Info
Point of Contact:
Phil Jawny
The Jawny Group | Senior Loan Officer
phil.jawny@townebankmortg...
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
89%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • S
    Sandra M
    Posted on July 18th, 2024 12:00 AM
    My experience was the best, everyone was so friendly and helpful. I would definitely use TowneBank again.
  • V
    Venkata C M
    Fuquay Varina, NC
    Posted on July 14th, 2024 06:56 AM
    Straight forward communication. It was a bit hairy on how c;lose it was to the closing date though.I'd have preferred a better and clearer communication on not being able to use up all of the credits because of the 14 month vs 12 month taxes...
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    Reply from The Jawny Group
    April 29th, 2025 04:26 PM
    Thank you, Venkata, for taking the time to share your feedback. We're thrilled to know that we earned a 5-star rating from you. Regarding your remarks about the closing date and communication, we are always looking for ways to improve our process....
    read more
  • J
    Jennifer B
    Posted on July 11th, 2024 12:00 AM
    Phil works very hard behind the scenes to pull everything together! Thanks Phil!!
  • T
    Todd S
    Lillington, NC
    Posted on July 3rd, 2024 01:40 PM
    Fairly easy process. Most important was the abundant communication and straightforwardness.
    Reply from Gova Loans
    May 28th, 2026 03:13 PM
    We're thrilled to hear you had such a positive experience with GoVA Loans, Todd! Your feedback regarding our communication and straightforwardness is greatly appreciated. It's crucial for us to assist our clients with a simple and efficient...
    read more
  • H
    Hera E S
    Clayton, NC
    Posted on July 2nd, 2024 06:10 PM
    From the start Jennifer Taylor really made the pathway to securing the mortgage much simpler. She was always there at the other end of the phone or email to answer questions or resolve any issues. Shortly afterwards Diane Franks became my contact...
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    Reply from The Jawny Group
    April 29th, 2025 04:26 PM
    Thank you for your glowing review, Hera! We're thrilled to hear that Jennifer and Diane from The Jawny Group were able to make the mortgage process easier for you. It was our pleasure to assist you through each step, making sure all queries...
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  • L
    Lili O
    Lillington, NC
    Posted on July 1st, 2024 04:33 PM
    Great communication throughout the process.
    Reply from Gova Loans
    May 28th, 2026 03:13 PM
    We're thrilled to hear of your positive experience, Lili. Our team at GoVA Loans prides itself on maintaining clear and consistent communication throughout the loan process. Your feedback and 5-star rating are greatly appreciated! It's customers...
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  • A
    Antonio S
    Willow Spring, NC
    Posted on June 26th, 2024 03:44 PM
    Communication and efficiency was on point. They did great with explaining the loans and requirements and were great with answering any and all questions. Diane Frank was amazing during the underwriting process and beyond. Couldn’t be happier...
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    Reply from The Jawny Group
    April 29th, 2025 04:26 PM
    Antonio, we are thrilled to hear that you found our communication and efficiency to be up to the mark. Our team, including Diane Franks, always strives to make the loan process as simple and transparent as possible for our clients. Your happiness...
    read more
  • A
    Antonio S
    Posted on June 26th, 2024 12:00 AM
    The Jawny Group has received a review with 5 star rating from Antonio S
  • J
    Jennifer L B
    Lillington, NC
    Posted on June 15th, 2024 01:33 AM
    Phil and his team went above and beyond behind the scenes to get everything closed on time!! Very personal service. Would 110% use him for my refi and my next home!! Thanks Phil, Diane and Jennifer! ❤️
    Reply from The Jawny Group
    April 29th, 2025 04:26 PM
    We are absolutely thrilled to hear your positive feedback, Jennifer! It brings us immense joy to know that Phil, Diane, Jennifer, and the rest of our team could provide you with a satisfactory service. Ensuring everything went smoothly and...
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  • R
    Rhodes N C
    Fuquay Varina, NC
    Posted on June 14th, 2024 01:29 PM
    Communication was terrible, nobody told us how the closing would be we just got an email from the lawyer’s office to send the closing money; Leslie was the ONLY person that was nice and helpful. I went over the amounts that we wanted to use/spend...
    read more
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    About
    TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
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