Southwest Funding Corporate — 4.85★ Mortgage Loan Officer in Dallas, TX

Communication was lacking and I was told that "this is the last thing we need before u derwriting" and "this is the last thing we need before close" over and over. I sent the same documents at leadt 3 times each. Every time the loan went into...

Reply from Southwest Funding

August 8th, 2025 10:23 PM

We are sorry that some situations can make experiences less than perfect, but our aim is to deliver great experiences for customers like you.

My lender Jack and his team were phenomenal and extremely helpful throughout the entire home buying process. I would recommend them to anyone!

Reply from David DeWitt

June 19th, 2025 07:34 PM

I'm glad to hear that Jack and his team provided you with exceptional service during your home buying process. Your recommendation means a lot to us at Southwest Funding. If you need any further assistance, please feel free to reach out.

Friendly and efficient service.

Reply from Paul Guerrero

June 19th, 2025 05:22 PM

I'm pleased to hear that you found the service friendly and efficient. It was a pleasure assisting you. Thank you for your positive feedback!

Great Communication, Excellent Team Work. All around good experience. Thank you for everything Josh and all your hard work.

Reply from Southwest Funding

August 8th, 2025 10:23 PM

I'm thrilled to hear that you had a great experience with the communication and teamwork. It was a pleasure working with you, and I appreciate your kind words. Thank you for choosing Southwest Funding.

Jay was excellent awesome customer service

Reply from Johnny Esquivel

June 19th, 2025 01:20 AM

Thank you for your response. If there is anything we can do to improve our offering, please let us know.

Overall great experience!

Reply from Stacy West

June 18th, 2025 11:42 PM

Thank you, Timothy, for your positive feedback. I'm glad to hear that you had a great experience. It was a pleasure assisting you at Southwest Funding. If you have any questions in the future, feel free to reach out.

Did notnclose on time

Reply from Southwest Funding

August 8th, 2025 10:23 PM

I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.

Southwest Funding made the process very easy. I highly recommend.

Reply from Southwest Funding

August 8th, 2025 10:23 PM

We are thrilled to hear that your experience with Southwest Funding was smooth and straightforward. Thank you for your high recommendation. Your satisfaction is our priority, and we appreciate your feedback.

Wendy was very helpful and gracious to explain everything step by step and answer all our questions. We got great service. They made the process so smooth, easy, and quick. We were even able to close early!

Reply from Wendy Davis

June 15th, 2025 11:35 PM

Thank you so much, Holly. I'm so happy for your precious family and that I got to play a part in your first purchase. Please stay in touch and enjoy your new home!

Southwest Funding Corporate, Dallas, TX