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Parkstone Mortgage, Houston, TX
Houston, TX
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
for
Drew and his team, including Kelli Amrstong, were absolutely fantastic. They went above and beyond to help and explain every detail. We are so pleased that we used Parkstone Morgage and especially Drew and Kelli.
for
Amy had great communication and made sure we understoo the process.
Reply from Amy Stinson
October 13th, 2025 08:22 PM
I'm pleased to know that my communication was helpful and clear throughout the process. It was important to me that you felt informed every step of the way. If you have any more questions, please feel free to reach out.
Binish stayed on top of things very well, which was helpful.
Reply from Binish Jasani Rehman
October 13th, 2025 08:24 PM
I'm glad to hear that my efforts to stay on top of things were helpful to you. Your feedback is appreciated, and if there's anything more I can do for you in the future, please feel free to reach out.
Kasey was great. She answered every email and call. She was was kind and provided great informaiton to us.
Reply from Kasey Hampton
October 13th, 2025 08:25 PM
I truly appreciate your thoughtful feedback. It was my pleasure to be of assistance and provide the necessary information throughout the process. If you have any more questions in the future, please don't hesitate to reach out.
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Mike Cavazos
Great attention to detail and customer service!
Reply from Mike Cavazos
October 13th, 2025 08:28 PM
Thank you for recognizing my attention to detail and customer service. It was a pleasure working with you and supporting your needs throughout the process.
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Margie Trimble
Margie was extremely professional and took the time to thoroughly explain any questions I had throughout the process.
Reply from Margie Trimble
October 13th, 2025 01:33 PM
Your feedback means a lot. I'm pleased to hear that I could provide the clarity and support you needed during the process. If you ever have further questions or need assistance again, don't hesitate to reach out.
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Margie Trimble
I would like more clarity and all available options rather than doing my own research. I had to get another party involed in order to get the best deal available for my purchase.
Reply from Margie Trimble
October 13th, 2025 01:34 PM
Thank you for your feedback. I understand the importance of having all options clearly laid out and am sorry to hear you needed to involve another party. I'm committed to providing a more comprehensive service and ensuring all possibilities...
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Binish was great at explaining the entire process and communicating throughout! I felt like I bugged her a lot with my questions but she was always happy to help!
Reply from Binish Jasani Rehman
October 13th, 2025 01:35 PM
Thank you for sharing your experience. I'm pleased to hear that my explanations and communication were helpful to you. Never worry about asking questions—I'm always here to assist. It's important to me that you feel confident and well-informed...
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Amy gave us her personal attention!
Reply from Amy Rivera
October 13th, 2025 01:36 PM
I'm glad to hear that you felt well-attended to during your experience. It was my pleasure to work with you. If there’s anything else you need in the future, don’t hesitate to get in touch.
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Communication throughout each step of the process could be improved. Proactive emails or calls to keep borrowers informed about loan status would help build confidence, even when updates aren’t specifically requested.I wouldn’t describe my...
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Reply from Amy Rivera
October 13th, 2025 01:37 PM
I appreciate your thoughtful feedback. It's helpful to hear about areas where I can improve, especially in communication throughout the process. I'm sorry for any stress caused by the timing of document requests and emails. Ensuring you feel...
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911–920 of 3344
About
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 2065952
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov