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Parkstone Mortgage, Houston, TX
Houston, TX
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
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Business Hours
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closed
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closed
Mon
9 AM to 5 PM
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Reviews from Web
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Chris was a pleasure to work with.
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CT Hancock
CT is a great communicator. I appreciate how he followed up an email with a text letting me know that I had an action item to do. He was also very patient with all my questions.
Mike did a great job of explaining and answering any questions we had. However, I believe that the communication once Mike submitted could have been better from the underwriter side. The loan processing department should be a little more organized....
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Drew communicated with us and answered all of our questions every step of the way. I loved the way tasks were identified in our dashboard so that we could track everything and stay on top of outstanding items. We appreciate your assistance...
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Reply from Drew Russo
June 18th, 2024 07:37 PM
Thank you for sharing your experience. I'm grateful for the opportunity that have been able to help you purchase your beautiful Texas home!
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Close interaction between us and Nick
Reply from Nick Russo
June 18th, 2024 08:02 PM
Thank you for your kind rating!
We had turnover right at the end as we were trying to lock in our rate as our closing date approached.
Reply from Mike Smalling
October 17th, 2024 02:50 PM
Thank you for taking the time to provide feedback on your recent experience. I understand that transitioning towards the end of the process may have caused some frustration and apologize for any inconvenience. I continually strive to improve...
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I would have loved it if you gave us more attention and your time.
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Drew is an expert who provides great customer service. My questions were answered quickly and he walked me through the process with empathy for my concerns.
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The home buying process can be lengthy and stressful for many. I've worked with loan officers who are very communicative and go the extra mile to put buyers at ease. However, some loan officers stick strictly to the process and avoid communicating...
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PRK Houston
I recently had the pleasure of working with Emily Holsomback to close on my house, and I can’t recommend her enough! From day one, she was incredibly helpful and made the entire process a breeze.What really impressed me was how she went the...
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Reply from Emily Holsomback
June 13th, 2024 04:10 PM
Your feedback is greatly appreciated and I am so thrilled to hear that I was able to make your home buying experience a breeze. I appreciate your recommendation and am delighted to hear that you felt comfortable and informed throughout the...
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About
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 2065952
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov