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Priority Home Mortgage, Austin, TX
Austin, TX
Our goal at Priority Home Mortgage, L.P., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousan... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
had some communication issues in the beginning of our interaction with celina; this improved as we got closer to closing. Our initial encounter was a bit offputting.
Reply from Celina Johnson
August 4th, 2025 05:39 PM
I'm sorry to hear there were communication issues at the start of our interaction. I appreciate your patience and am glad to know that things improved as we moved forward. Your feedback is invaluable as I strive to enhance the experience for...
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Great experience and very helpful
Reply from Bridget Kelly
August 4th, 2025 05:41 PM
I'm really pleased to know that you had a great experience and found my assistance helpful. If there's anything else you need or any questions you have in the future, don't hesitate to reach out. Thank you for your wonderful feedback!
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Savannah Zipp
As first time homebuyers, my fiance and I were very nervous about the process. Savannah made the entire process easy to understand and answered all of our questions quickly. She was very kind and professional.
Celina was alway available and clear with the requirements needed. She is very profesional
Everybody from Priority Home Mortgage is very friendly and enthusiasm. We are a family come from Vietnam, so we have a lot of difficulties in English communication. In addition, we also do not have knowledge and experience in house architecture...
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Reply from Celina Johnson
July 24th, 2025 04:03 PM
I'm really glad to hear that you found our team friendly and supportive. Navigating the process can be challenging, and I'm pleased that we could assist and explain everything thoroughly for you and your family. Thank you for sharing your experience...
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What made this experience GREAT was the exceptional support, clear communication, and responsiveness throughout the entire mortgage process. Jason was knowledgeable, patient, and always available to answer questions, making a potentially stressful...
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Reply from Jason Thomas
July 24th, 2025 04:04 PM
I'm grateful for your kind words. It's rewarding to know that my support and communication helped make the mortgage process feel manageable for you. Your comfort and understanding were always top of mind, and I'm glad I could be there to guide...
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Very helpful in all matters & very responsive
Reply from Bridget Kelly
July 24th, 2025 04:05 PM
I'm pleased to know you found my support helpful and responsive. If there's anything else you need assistance with, please don't hesitate to get in touch. Thank you for your kind feedback!
for
Jason and Karen took great care of us throughout the home buying experience. They were readily available and guided us through every step. Highly recommend them both and as a first time home buyer they made it a great overall experience.
Reply from Jason Thomas
July 24th, 2025 04:06 PM
I'm delighted to hear that you felt well taken care of during your home buying journey. It was a pleasure for both Karen and me to guide you through every step. Your recommendation means a lot, especially as a first-time homebuyer. Thank you...
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Overall it was a great experience working with Dollita. She was great at explaining every step of the process and prompt at answering any questions I had regarding any of the documents. Will highly recommend her in the future
Reply from Dollitta Cooke
July 23rd, 2025 04:17 PM
I'm so glad to hear that you had a great experience. It was important to me to ensure each step was clear and that your questions were answered promptly. Thank you for your kind words and for considering recommending me in the future. Your...
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Loved working with Dollitta!
Reply from Dollitta Cooke
July 21st, 2025 02:56 PM
I'm grateful to hear that you enjoyed working with me! It was wonderful to have the opportunity to assist you. Thank you for sharing your thoughts. If you ever need anything else, please feel free to reach out.
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About
Our goal at Priority Home Mortgage, L.P., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Priority Home Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 311939
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov