Novus Home Mortgage, Brookfield, WI

Excellent

This was my first home purchase which seemed like a daunting process given stories I have heard from people with mortgages from other banks...and that is even without a pandemic! Shawn made this such a smooth process and kept me informed along...

brett walk us through all the process, when i had questions he was a phone call away did not mater if it was if it was his day off he would response quickly made my experience less stressful thanks brett i truly recommend him

Jeff and his team were constantly in touch and keeping us informed. This made the process less stressful and easy to follow.

Easy and painless experience. She answered any questions I had and more. It was a much simpler process then I had imagined with this being my first home purchase.

We are extremely happy with the service Audi and his team provided us with our refinance on our home! Very quick and painless, they kept us informed every step of the way. We highly recommend using Audi and his team!

The loan was processed quickly. We were kept informed about what was needed from us and where we were in the loan process. Every person we communicated with was friendly informative and pleasant. The novus portal was easy to use and understand....

Audi was able to do what our own mortgage company wasn’t. He was able to get us a lower rate and most importantly close when he said he was going to. It was great working with him and his team!

Teresa is very conscientious and personable. She goes out of her way to answer questions and always in a timely manner. She's amazing!

Tony and his team were FANTASTIC! My husband and I were very pleased with how responsive everyone on his team was and how quick the process went. With being first time homebuyers we had lots of questions and never once did any of them get aggravated...