Novus Home Mortgage, Brookfield, WI

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Working with Julie made the refinance process quick and easy. We were able to get a low rate and close faster than other lenders we talked to. The online enrollment and document uploads made the process painless with less email back and forth....

I had a great experience with Tom! It feels weird to call him "my broker" because he was very friendly, and I've felt so comfortable working with him. I'm looking forward to work with him in the future and will refer him to anyone I know.

Everything was excellent until last couple days before close. Kept asking if everything regarding transfer of funds was set. It was painful getting title company and mortgage co. coordinated until Lynnara made it happen.

Julie went over the documents and explained them line by line. She also worked very hard to get to the closing.

Eric's quick responses and overall communications were over the top, especially in today's challenging times. Would highly recommend Eric and his team.

Great experience. We were first time home owners and the team explained everything, making us feel very comfortable. We would highly recommend the Novus Team.

Very responsive and had no issues

Smooth, quick, and excellent communication

Very prompt and got the loan that another group could not!