Novus Home Mortgage, Brookfield, WI

Ross was excellent throughout our entire process. He’s highly responsive, excellent at educating you on the process, and provides stellar customer service that goes beyond his call of duty. I will only use Ross for any future real estate purchases...

Teresa was amazing. She treated us like people and not just a number. Her communication was flawless and I never had to wonder where my loan was at in the process. Her compassion was what put my experience over the top. This was one of those...

I'm from England being a new home buyer in America is stressful on its own. I felt like the communication was lacking. My wife would talk to one person in the office and then talk to another person in the office and It was as if nobody in the...

Her professionalism and attention at all times. Thank you.

Julie was great to work with! She is very knowledgeable and has a very quick response time.

Toni and his staff were awesome! They always communicated and walked us thru the process. It was seamless.

Entire transaction was very smooth. Billy was very helpful with any questions I had. Also was willing to assist with myself and the title company in getting everything scheduled for an out of state signing.

Ross was like a superman; when we had issues, obstacles, or challenges he was able to leap them with a single bound of unique techniques that resulted in beneficial resolutions to our financial advantage. We felt like we were his only client;...

The people I had helping me through the process were professional and very knowledgeable. Great experience!

Everyone in this team was so communicative and pleasant to work with. They are very responsive, When I had questions and/or concerns I would email and they would respond within 24 hours or less with details easy to understand and follow that...