Novus Home Mortgage, Brookfield, WI

The quick response and communication. For someone that will get his first home ever, I consider it important.

Clear constant communication

Yvette herself was indeed GREAT! And staff would have gotten an overall great rating. However, there were a few instances in which they over complicated circumstances and it frustrated an already stressful time.

If your looking for a refi, you’ve found the right agent and company for that! Michael or one of his other comemembers will guide you through this process at every step! Thanks Michael

Yvette and her staff were easily accessible and provided answers to any questions I had very quickly. It was a pleasure working with them

Personal relationship

Tony and James did a great job

Julie was awesome, providing service well beyond "normal working hours" to resolve an issue.

Sara was such a big help at Waterstone!! For a few years I tried getting my own home and within a few weeks she helped me buy my first home. The whole staff was so helpful and friendly!! Thank you for everything!!!

The whole experience was made easy by the team , including Yvette! They made me feel , “Very comfortable with the whole process of buying our home.