Mutual of Omaha Mortgage, San Diego, CA

John was personable beyond any reasonable expectation, professional to the nth degree, and communicated in such a manner that I never once felt anything but totally supported

Michael is very understanding in helping you threw the loan process even thought there are some problems that you encounter with the loan threw a 3rd Party it’s not his fault if all the paperwork work from the appraiser is not turned in right...

The way they handle my case.first I was working Whit Catherine Cole then she retired whiteout advising me that some other loan officer would be handling my case and we been back and forth since mid June and no progress.My brother did a reverse...

courteous, professional, great guide through the process

Yeah I started this soon after I bought my home which cost me $475,000 and I was looking to do a reverse mortgage with Mutual of Omaha this is been going on for four months I should’ve been closed in August this company is the most screwed...

Both Kathy and Brett were very helpful and took the time to understand my unique situation.

Barbara was great However, some of the procedures of the underwriters were not so good. barb got us thru these procedures at the time I wasn't very cordual towards her and I now appreciate just how much she did for us

Good communication.

I was this process would take 45 days it was twice as long and the feeling I was in limbo while this was taking place is not good. I do understand that circumstances do affect timelines and such but as a customer all we have is your word and...

Mr. Nguyen was very pleasant to work with and explained any questions or concerns I had. If Mr. Nguyen was not available when I called, He did not take more than a day to return call and he knew exactly what he was talking about. I am sure...