Mutual of Omaha Mortgage, San Diego, CA

Barbara’s kindness and follow ups

Communication with the agents was excellent, keeping me up to date as the process progressed. They were polite, curtious, knowledgeable and very patient with me and answered all my questions. I had received proposals from other reverse mortgage...

communication

Barbra was clear and concise in her instructions and very informative. We appreciated her prompt responses to our questions. We would have no problem working with her on any other issues.

Always kept me informed with all info on the loan

Trinity was always there when I needed her and replied to all my e-mails within hours of being sent. That is a plus.

Barbara is amazing! I could call her with any question I had, and if she didn't know the answer, she would find out and get back to me in a timely manner. She is awsome!

Prompt service and commitment to great customer service. Jacqueline is very knowledgeable regarding reverse mortgages. Very pleasant experience.

Brett kept me informed throughout the process and promptly answered any questions I had.

Barb is so very knowledgeable and extremely easy to talk to. I can easily became irritated with other people’s lack of knowledge they have of their job. Barb is very good at making the situation okay. She is a very valuable contributor to her...