Mutual of Omaha Mortgage, San Diego, CA

The process took very long. John Briggs always returned phone calls and emails in a timely manner. I’m not sure how to speed the process up

Jacqueline was always there to help us with any problem that came up and did it in a very professional way. I would recommend her to help you with your mortgage needs. Thomas B.

Sabrina’s knowledge and patience in answering our questions were very professional. She did an excellent job. We thank her very much.

That Jane was friendly, knowledgeable, understanding. Would explain everything, had patience with me. Gave great advise.

The people behind the scenes that do the processing were a little slow and confused about some items that took a little longer then it should have. However, Debra was on top of everything and kept me informed of everything and did all she could...

There Was some mix up problems

Brett is great at keeping the customer happy

I'm 74 and I may have misunderstood some details of our conversations. There were more than one occasion that I was confused. Sabrina wasn't the best at getting to the point, at least in a couple of occasions.

Working with Sabrina made the experience great even though it was difficult at times in the process of providing the data needed.

Starting with how reassuring and knowledgeable Jane is. She always found answers for me. In the beginning I was not sure we were doing the right thing. Jane lead me to many resources and helpful insights. As the process moved along, she worked...