Luminate Bank - Puyallup, WA, Puyallup, WA

Puyallup, WA

4.99

(512)

At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.

Mortgage

Mortgage Loan Officer

Contact Info

(952) 698-3300

Puyallup, WA

https://www.goluminate.com/

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4.99

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Good customer service

Reply from Felix Castro

June 18th, 2026 06:58 PM

Malaefono, I'm glad to hear that you had a good experience with my customer service at Luminate Bank. Your feedback means a lot to me.

He explain things clearly.He is reachable whenever we have questions. He gives us an update where we at in purchasing the house.

Reply from Felix Castro

June 15th, 2026 08:24 PM

Lena, I'm grateful for your kind words. It's nice to know that my explanations and updates have been helpful during your home purchasing process. If you have any more questions, feel free to reach out anytime.

Brooke was always one step ahead of everyone and kept me well informed as to the status of my loan . She was a pleasure to work with and was always professional . I highly recommend her .

Felix and his team are incredible partners in helping our buyers close a very challenging short sale. He structured the loan in a way that allowed it to get approved, stayed proactive through every hurdle, and never stopped pushing the file...

Reply from Felix Castro

June 15th, 2026 08:24 PM

Thank you, Janette, for your kind words. I'm pleased to hear that my team and I could assist in navigating the challenges of the short sale process. Your collaboration and dedication were also key in achieving this successful outcome.

Ease of communication and service.

Bryce did an excellent job of communicating all of the aspects of the loan process. He explained the logic behind why I should choose the type of loan I did. He was prompt, courteous, and I never felt like he was in a rush. He and his team...

Brooke Drum has received a review with 5 star rating from ANGELIK G

Brooke is such a sweet soul. She made this process that was scary, long, and extremley overwhelming a lot less of all those things. She was a calm and sound mind when everything felt like chaos. She was easy to talk to, answered all one million...