C
Cold Spring, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Mitch went above and beyond to answer questions anytime of day. His expertise made this a great experience
Reply from Mitch Olson
October 10th, 2026 06:48 PM
Daltin, I'm pleased to hear that my expertise contributed to a great experience for you. At Highlands Residential Mortgage, Ltd., ensuring you get the answers you need at any time is important to me.
for
Mitch was great to work with! He answered all of our questions in a timely manner and made sure that we had all of our ducks in a row. Very friendly and knowledgeable! Would highly recommend working with him anytime.
Reply from Mitch Olson
October 6th, 2026 12:33 PM
Shannon, I'm happy to hear that you found my assistance friendly and knowledgeable. I'm glad I could answer your questions promptly and help keep everything on track. At Highlands Residential Mortgage, Ltd., ensuring a smooth experience is...
read more
for
Mitch always goes above and beyond. He truly likes to treat you like family and is willing to take the time to explain anything and everything to you to make the process as easy and comfortable as possible. His willingness to be available to...
read more
Reply from Mitch Olson
September 27th, 2026 11:42 AM
Anna, I'm glad to hear that you felt treated like family and that I could make the process easy for you. At Highlands Residential Mortgage, Ltd., I strive to be available for your loan needs now and in the future. Your recommendation is greatly...
read more
for
Mitch and his team were VERY attentive and good at communicating the whole process. This is my second home with Mitch and I will continute to give my business to him!
Reply from Mitch Olson
September 24th, 2026 03:03 PM
Amber, I'm grateful for your kind words and for choosing to work with me again for your second home. It's wonderful to know that my team and I at Highlands Residential Mortgage, Ltd. could provide attentive service and clear communication throughout...
read more
for
Mitch was great at answering my questions and explaining the process.
Reply from Mitch Olson
September 21st, 2026 10:33 AM
John, I'm pleased to hear that I could help answer your questions and explain the process clearly. At Highlands Residential Mortgage, Ltd., providing a smooth experience is always a priority.
for
Great communication and guidance. And even got a house warming gift . Fantastic
Reply from Jodi Donovan
September 8th, 2026 04:11 PM
Gavin, I'm glad to hear that you appreciated the communication and guidance throughout the process. It was a pleasure to assist you, and I'm happy you enjoyed the housewarming gift!
for
Mitch made himself available when I'd call or text, had very good communication and was great to work with!
Reply from Mitch Olson
September 5th, 2026 09:36 PM
Debra, I'm pleased to know that my communication and availability were helpful for you. It was great working with you as well, and I'm here if you need anything in the future.
for
Communication and advice
Reply from Mitch Olson
September 2nd, 2026 01:04 PM
Kessler, I'm glad to hear that the communication and advice met your expectations. Your feedback is valued, and I'm here if you need any further assistance.
1–8 of 8
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
