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Highlands Residential Mortgage, Ltd. - Allen,..., Branson, MO
A Higher Standard of Lending
Branson, MO
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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Reviews from Web
I was not sure I could make this happen, but it is now my reality. Thank you.
Reply from Erich Edwards
March 12th, 2026 06:38 PM
I'm delighted to hear that we were able to turn your uncertainty into a reality, Michelle. Your satisfaction is a great testament to New American Funding's commitment to meeting our customers' needs. Your positive feedback and 5-star rating...
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Easy to work with. Easy process
Reply from Erich Edwards
March 12th, 2026 06:38 PM
I'm thrilled to hear that you found our process to be straightforward, Jada. Your positive feedback and the 5-star rating are greatly appreciated. It was a pleasure to work with you. If you ever have any further needs or questions, don't hesitate...
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Communication
Reply from Erich Edwards
March 12th, 2026 06:38 PM
I'm sincerely sorry to hear about your disappointment, Shannon. It's clear that we didn't live up to your expectations or our standards regarding communication. At New American Funding, we strive to provide each client with a smooth and communicative...
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Erich is absolutely the best!! He was very thorough. He was always available for any questions we had. I would definitely recommend him to anyone!!
Reply from Erich Edwards
April 23rd, 2025 05:31 PM
Thank you so much for your kind words, Samantha. I'm really delighted to hear that you had a positive experience. Your recommendation means a lot to me. I'm here for you anytime you have any questions in the future. Thank you again for taking...
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They was extremely incredible group to work with. Very professional and helpful with our loan.
Reply from Erich Edwards
March 12th, 2026 06:38 PM
I'm thrilled to hear that you had such a positive experience with our team, Harold. Your feedback underscores our commitment to providing exceptional service at New American Funding. We strive to make the loan process as straightforward and...
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Timely, professional and very
Reply from Erich Edwards
March 12th, 2026 06:38 PM
Hi Christopher! Thanks for taking the time to share your experience. I'm thrilled to hear that you found our service professional and timely. At New American Funding, we always aim to provide the highest level of service. Your feedback is very...
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Great customer service. All.my questions were answered promptly and everyone was kind and knowledgeable!
Reply from Erich Edwards
March 12th, 2026 06:38 PM
I'm thrilled to hear that you had such a positive experience with us, Jennifer! We strive to provide excellent customer service and I'm glad we were able to assist and answer all your questions promptly. Your kind words are greatly appreciated....
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They went above & beyond to get my loan completed!
Reply from Erich Edwards
March 12th, 2026 06:38 PM
I'm thrilled to hear that you had a positive experience and that we were able to successfully complete your loan, Jennifer. Your satisfaction is incredibly important to us at New American Funding, and your review reaffirms the hard work we...
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Erich was helpful with the refinancing process. He was able to answer questions with great details and went out of his way to make sure I was happy!
Thanks again Erich!
Reply from Erich Edwards
March 12th, 2026 06:38 PM
Christian, it's really heartening to hear that you found the refinancing process with New American Funding to be helpful. I'm glad I could provide detailed answers to your questions and ensure your satisfaction throughout the process. Your...
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ERICH EDWARDS IS AMAZING TO WORK WITH. HE IS A LEADRR IN THE INDUSTRY, AND THIS CAN BE SEEN IN HOW HE INTERACTS WITH CUSTOMERS AND CLIENTS. WE ARE OUT OF STATE INVESTORS AND IT IS ALWAY DIFFICULT NAVIGATING THE CHOPPY FINANCIAL MARKETS. IN...
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Reply from Erich Edwards
October 14th, 2024 01:01 PM
I'm genuinely thrilled to hear such positive feedback, AEFH. I take great pride in being able to help my customers, especially those like yourself who invest from out of state. It's always my goal to be a 'beacon of light' in the complex financial...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
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