H
Highlands Residential Mortgage, Ltd. - Allen,..., Springfield, MO
A Higher Standard of Lending
Springfield, MO
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours(Open now)
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Reviews from Web
Communication was excellen.
Reply from Diana Tsunovska
March 27th, 2026 04:50 PM
Thank you, Lee. I appreciate your help with everything and grateful for your patience. Looking forward to working with you again! 🤝
We were on a time sensitive schedule to prepare our loan for our new home Diana was very efficient and able to accommodate our needs She didn't give up when there were obstacles in the way What a persistent and hard working individual
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Reply from Diana Tsunovska
March 27th, 2026 04:59 PM
I wanted to take a moment to congratulate you on the purchase of your new home! 🎉 It has been a pleasure assisting you throughout the loan process, and I’m so excited for this new chapter in your life. Best wishes and enjoy every moment of...
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Alex always goes above and beyond for his clients.
Reply from Alex Carriker
March 29th, 2026 11:21 AM
Thank you for sharing your thoughts, Greg. I'm truly committed to going the extra mile for my clients, and it’s gratifying to hear that my efforts are appreciated. If there's anything more I can do for you, please let me know. Your feedback...
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Straight forward, approachable and communicable
Reply from Alex Carriker
March 4th, 2026 08:17 PM
I'm grateful for your feedback, Charles. It's good to know that you found the process straightforward and approachable. Communication is a top priority for me, so I'm pleased it met your expectations. If there's anything else I can help with...
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Alex goes above and beyond to ensure everything is completed and that we understand the process. We appreciated that he and his team (but special shout out to Anthony) worked tirelessly and specical hours when needed. As someone who works oddball...
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Reply from Alex Carriker
March 4th, 2026 08:17 PM
Thank you for sharing your kind words, Stephanie. I'm really pleased to hear that you felt supported throughout the process and that we could meet your scheduling needs. It's important to me that you fully understand each step, and I'm always...
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They always answered all my questions and kept the entire process on schedule, and they were always clear about the terms and conditions. I felt supported, and they made the process as easy as possible for us as customers.
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
Maria, I appreciate you sharing your experience. It's important to me that my clients feel supported and informed throughout the process. I'm pleased to hear that everything was clear and on schedule for you. If you have any further questions...
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Every step was clearly communicated, and options were presented with explanations and reasons. Questions were answered patiently and thoroughly.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
I'm glad to know that the communication and clarity during each step met your expectations, Jeremy. It's important to me that all your questions are addressed thoroughly and that you feel confident in the options provided. Thank you for sharing...
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Diane was very thorough throughout the process! Highly recommend her!
Reply from Diana Tsunovska
January 20th, 2026 06:49 PM
Thank you, Michael! It was my pleasure working with you ! I greatly appreciate you and thank you for taking time to leave a review.
Everything
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
Thank you for the positive rating, Shella. I'm glad to see it reflects your experience. If there's anything more I can do for you, feel free to reach out.
the smoothness
Reply from Alex Carriker
March 4th, 2026 08:17 PM
I'm glad to hear that everything went smoothly for you, Nicholas. If there's anything else I can assist with at New American Funding, please don't hesitate to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
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