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Highlands Residential Mortgage, Ltd. - Allen,..., Springfield, MO
A Higher Standard of Lending
Springfield, MO
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours
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Reviews from Web
Quick and easy for paperwork and wonderful communication.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
I'm glad to hear that you found the process quick and easy, Margaret. It was a pleasure to work with you and ensure your needs were met. Your feedback is greatly appreciated as it helps us improve our service at New American Funding. I hope...
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Alex was fantastic. He is extremely knowledgeable and willing to do whatever is needed, or answer as many questions as needed. He made us feel like he truly cared about us, and advised us as though we were family. I would recommend everyone...
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Reply from Alex Carriker
March 4th, 2026 08:17 PM
Thank you so much, Shanon, for the amazing review and for giving me a full 5-star rating! I'm thrilled to hear that you found my service knowledgeable and helpful. It was genuinely my pleasure to assist you as if you were family, as I believe...
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Alex, knows his stuff! He communicates well with everyone involved in the closing process. He helps educate our clients so they are comfortable and handle challenges throughout the process. He returns texts and calls on a timely bases, even...
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Anthony and Alex spent over a year with us and our unique situations. Could not have asked for a better company to get us from our first questions to closed! A+++
Reply from Alex Carriker
March 4th, 2026 08:17 PM
Hi Sammy, thank you so much for the 5-star rating and for your kind words. I'm really thrilled to hear that you had a great experience with us at New American Funding. Anthony and I enjoyed working with you throughout the year, and we're glad...
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For us, this was a two year process. The entire team was patient and professional. They were quick to respomd and quick to act.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
Troy, it's fantastic to hear about your positive experience with us at New American Funding. We understand the home buying process can be a long journey and we're pleased our team could provide the professionalism and promptness you deserved....
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Alex was a quick to respond, easily access, and was able to answer any questions I had!
Reply from Alex Carriker
March 4th, 2026 08:17 PM
So glad to hear you had a positive experience, Crozbi! Being available and responsive for my clients is a top priority, and I'm happy I could provide the support you needed. I'm here for any future questions or needs you might have. Thanks...
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The whole process was easy!
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
The whole process was easy!
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Diana is absolutley the best! Every transaction no matter the dollar amount gets the same focus and diligence. Appreciate her communication and caring for her clients!😁❤️
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
It was a pleasure to assist you, and I'm grateful for your kind words about my commitment to communication and client care. Thank you for choosing New American Funding!
Super helpful!
Reply from Alex Carriker
March 4th, 2026 08:17 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
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