Fredericksburg, Fredericksburg, VA

Fredericksburg, VA

4.93

(2,587)

We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(571) 366-4533

Fredericksburg, VA

https://www.atlanticcoastmortgage.com/branch/fredericksburg/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.93

(2,587)

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communication

Fewer promotional emails and more direct communication would have been preferred. It was unclear at times who our primary ACM POC should be. It was difficult to keep with mutliple email chains. The portal didnt always reflect open requests.

Jolayne and her team were extremely responsive and a pleasure to work with.

Working with Laura and her assistant, Maria, was an absolute pleasure. The home search process was lengthy, and I was outbid several times along the way. Throughout the entire journey, Laura was always responsive and readily available to prepare...

The service was excellent, the staff was friendly and professional, and everything was completed quickly and efficiently. I am very satisfied with my experience and would highly recommend them to others.

Nick Lewis made the entire loan process smooth and stress-free, even with the challenges of me being stationed overseas in a completely different time zone. He was consistently responsive, professional, and proactive in keeping everything moving...

Reply from Nicholas Lewis

June 9th, 2026 06:00 PM

Trevor, I'm grateful for your kind words and pleased to hear that my support was helpful during your loan process, especially given the challenges of managing it from overseas. Ensuring clear communication and maintaining progress despite time...

Laura was professional and efficient- explaine everything- answered questions and turned around documents quickly great positive attitude and a pleasure to work with

solid communication during process

Reply from Mac Church

June 8th, 2026 05:28 PM

Thank you Maryanne! you were wonderful to work with and congratulations on your new home!

I truly felt like I had the DREAM TEAM!! Mac and his team were amazing from start to finish. You literally couldn't ask for more. They are prompt with their responses - thoughtful in their explanations...empathetic and professional. Mac's grant...

Reply from Owner

June 8th, 2026 05:33 PM

CJ it was such a pleasure working with you. you were amazing and we're so proud of you and happy for you. here's to many memories!

Mercy - where to begin?!? This experience was perfection from start to finish. TImely thoughtful communications with your team (and YOU!) that were plesant, patient, empathetic, yet professional. I felt like I was in extremely capable hands...

Reply from Mac Church

June 8th, 2026 05:34 PM

Thank you so much, CJ, we so appreciate your kind words!

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