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9:00 AM to 5:00 PM
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Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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A
Arnie H
San Marcos, TX
Posted on March 2nd, 2024 02:39 PM
Service First Mortgage made the process quick and easy. Whenever I had a question, I was able to contact the loan team for answers. They were all very nice and quick to answer.
C
Christopher G
Rowlett, TX
Posted on March 1st, 2024 08:10 PM
Matthew has great financial knowledge with industry experience and educated me along the way. Bo matter what I needed any time of day Matthew was there for me. He also has impeccable relationship building skills which adds a nice personal touch...
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T
Taylor C
Austin, TX
Posted on March 1st, 2024 07:32 PM
Customer service was amazing. Easy to work with. Always available to answer questions.
L
Lesma W
Fate, TX
Posted on March 1st, 2024 07:07 PM
The speedy process. It took weeks for me to get under contract and closed
5.0
SFTP
S
Steven F
Royse City, TX
Posted on March 1st, 2024 06:28 PM
I always felt that they were on top of all the details needed to get this loan approved. Having said that, I feel that the underwriter made this process more difficult than it had to be and created more obstacles than necessary. I understand...
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W
William S
San Marcos, TX
Posted on March 1st, 2024 05:28 PM
Great communication!
J
Joel A
San Marcos, TX
Posted on March 1st, 2024 01:45 PM
The response time and courtesy of the team was stellar!
B
Benjamin J
Joshua, TX
Posted on March 1st, 2024 01:26 PM
This was amazing. Thank you all for your help.
J
Jennifer J
Royse City, TX
Posted on March 1st, 2024 12:03 PM
The Service First team made the home buying process smooth and stress free. I’m so grateful for them for taking the time to walk me through the process and answer my many questions!! I had a great experience!
M
Makayla L
Buda, TX
Posted on February 29th, 2024 04:03 PM
Roger helped us buy our very first home. He made it easy and fast to get approved for the best deal on our new home! We are so thankful for this amazing team!
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