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CrossCountry Mortgage | Branch NMLS #2764531, Virginia Beach, VA

Virginia Beach, VA
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Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provi... Show More
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Reviews from Web
  • D
    Danny R
    Portsmouth, VA
    Posted on March 6th, 2026 05:09 AM
    I had a great experience working with Peter Garcia as my loan officer. From the beginning, he was very professional, responsive, and knowledgeable throughout the entire process. He took the time to explain every step clearly and made sure I...
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    Reply from Peter Garcia
    March 13th, 2026 08:38 PM
    Danny, it was a pleasure to work with you and provide guidance through each step of the loan process. I'm pleased to know that the explanations were clear and that you felt well-informed. Your positive experience is important to me, and I'm...
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  • C
    Colin E
    Portsmouth, VA
    Posted on February 27th, 2026 05:24 PM
    This is the first time we bought a house and I can't thank Kelly enough for the role she played. She made it easy for us to understand the terminology and what was happening at each step. We asked plenty of questions and she was quick to answer...
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    Reply from Kelly Cordero
    March 6th, 2026 05:24 PM
    Your kind words mean a lot, Colin. I'm glad I could make the process clearer and assist you with all your questions during your first home purchase. Being there for your journey is something I truly value, and I appreciate your trust and willingness...
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  • M
    Michael M
    Norfolk, VA
    Posted on February 26th, 2026 11:44 PM
    Kelly Cordero and team are the most professional, communicative, honest and reliable mortgage lenders I have ever experienced and will forever and always be my number one choice during any transaction whether personal or professional! In fact...
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    Reply from Kelly Cordero
    March 6th, 2026 02:45 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • I
    Ishmail B
    Norfolk, VA
    Posted on February 26th, 2026 10:55 PM
    The process was easier than expected and working with professional and staff like you'll makes it way easier.
    Reply from Kelly Cordero
    March 6th, 2026 07:06 PM
    I'm pleased to hear that your experience was made easier than expected, Ishmail. It's important to me that my clients feel supported throughout the process. If you have any more questions or need further assistance, I'm always here to help.
  • R
    Raleigh H
    Portsmouth, VA
    Posted on February 24th, 2026 06:11 AM
    Good communication from the beginning of the process to end of it. Made the experience a lot less stressful than I thought it'd be when it came to balancing my work life with my personal life.
    Reply from Kelly Cordero
    March 3rd, 2026 02:18 PM
    I'm pleased to hear that clear communication helped make the process less stressful for you, Raleigh. Balancing work and personal life can be challenging, and I'm glad I could help make it a bit easier. If you need any more assistance or have...
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  • for
    Ashley Pawley at CrossCountry Mortgage
    TotalExpert
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    Eboni P
    Virginia Beach, VA
    Posted on February 16th, 2026 10:39 PM
    Ashley One above and beyond. She made sure that she educated me through every step of the process, she encouraged me when I needed it the most, and she was always available. she really made this whole process smooth and comfortable.
    Reply from Ashley Pawley
    February 24th, 2026 05:27 PM
    Eboni, thank you for taking the time to share your experience. I'm glad I could make the process smooth and comfortable for you. Educating and supporting my clients is important to me, so I'm pleased to know it made a positive impact on your...
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  • for
    Ashley Pawley at CrossCountry Mortgage
    TotalExpert
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    Cynthia D
    Virginia Beach, VA
    Posted on February 12th, 2026 11:28 PM
    Ashley is focused on client services 100% She is thorough and responsive at every level I enjoyed working with her and look forward to workingb working with her again
    Reply from Ashley Pawley
    February 20th, 2026 08:03 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • J
    Justin C
    Suffolk, VA
    Posted on February 9th, 2026 07:52 PM
    Communication was great. Answers to questions I had were inmediate. Process was fast and easy. Thank you Kelly!
    Reply from Kelly Cordero
    February 16th, 2026 07:53 PM
    It's great to know that the communication met your expectations, Justin. Providing immediate answers and ensuring a fast and easy process is something I focus on. If there's anything else you need or any questions in the future, feel free to...
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  • C
    Catherine L
    Portsmouth, VA
    Posted on February 9th, 2026 07:41 PM
    Kelly is awesome. She is quick to respond to any question or concern. Great to work with.
    Reply from Kelly Cordero
    February 16th, 2026 07:42 PM
    I appreciate your kind words, Catherine. It's important to me to be prompt in responding and to make the process smooth for you. If you have any more questions or need further assistance in the future, I'm here to help.
  • V
    Vanessa H
    Chesapeake, VA
    Posted on January 25th, 2026 01:49 AM
    Kelly was extremely approachable, friendly, and very knowledgeable. She throughly answered all questions/concerns and explained what we were reading and signing.
    Reply from Kelly Cordero
    February 2nd, 2026 04:33 PM
    I'm happy to hear that you found my approach approachable and friendly, Vanessa. It’s important to me to thoroughly address questions and concerns while ensuring everything is clear during the process. If you have any more questions in the...
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    About
    Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 2764531
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS