Click n Close - Velocity Team, Addison, TX
Revolutionizing Everything Mortgage
Addison, TX
Click n’ Close, Inc. (FKA Mid America Mortgage, Inc.) is a multi-state, mortgage industry leader serving consumers and mortgage originators through its technology, title and mortgage channels.
Contact Info
Point of Contact:
Barry Palmquist
Managing Director
cb.support@clicknclose.co...
Location & Business Hours
Business Hours
Thu
8:30 AM to 5:30 PM
Fri
8:30 AM to 5:30 PM
Sat
closed
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Reviews from Web
Thank YOU Mr. Landis Durham for helping us with every step during this process! We appreciate your professionalism and consistent communication with needed information.
wouldnt reapond for days at a time. Sent me to voice mail when I had urgent time critical questions. Honestly did not know what was going on the entire process. I will never recomend
Landis has and is very helpful and I have enjoyed my experience working with him!
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It is always an amazing experience working with Kris. Thank you for working diligently to communicate and keep The process moving forward quickly and efficiently. It is truly a great job by all.
Reply from Kris Garcia
October 8th, 2026 04:08 PM
I'm grateful for your kind words, Sally. It's wonderful to know that you had such a positive experience with the process at Click n' Close, Inc. Thank you for acknowledging the efforts in communication and efficiency.
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Fantastic service in all areas
Reply from Kris Garcia
October 5th, 2026 05:44 PM
I'm glad to hear that you found the service good in all areas, JARED. At Click n' Close, Inc., I strive to provide the best experience possible, and it's wonderful to know that I met your expectations with your refinance.
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Answered all my questions and was very thorough. The only critique is that I dont always receive the emails so there were gaps in communication and also I felt unprepared when I was signing my documents with the notary because I wasn't told...
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Reply from Kris Garcia
September 28th, 2026 03:51 PM
I'm pleased to hear that I could answer all your questions thoroughly, Diondella. I apologize for the communication gaps and any inconvenience during the signing process. At Click n' Close, Inc., we strive to ensure a smooth experience, so...
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Quick responses via call or email.
Reply from Christiana Rodrigues
September 8th, 2026 02:12 PM
Jason, I appreciate your kind words about my responsiveness. I'm glad I could assist you with your refinance process efficiently. If you have any more questions or need further assistance, feel free to reach out.
Our closing process took much longer than expected and communication throughout the process could have been much better. We often had to reach out ourselves for updates, and at times would find out weeks later that additional information or...
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Unfortunately, this refinance ended up taking about 4–5 months, and the entire process was much more stressful and frustrating than it needed to be.My biggest issue was the communication. There were too many times where we had to reach out...
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Christiana was great
Reply from Christiana Rodrigues
September 8th, 2026 02:13 PM
I'm glad to hear you had a good experience with my service, Colby. Thank you for your kind words!
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About
Click n’ Close, Inc. (FKA Mid America Mortgage, Inc.) is a multi-state, mortgage industry leader serving consumers and mortgage originators through its technology, title and mortgage channels.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
2024 Click N' Close, Inc., NMLS 150009 (https://link.edgepilot.com/s/16c0b4f9/GenJ0475p0qJQAIzuNaZ8w?u=https://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/150009) is an equal opportunity lender, Arizona Lic 0917159; licensed by the Department of Financial Protection and Innovation (DFPI) under the California Residential Mortgage Lending Act Lic 4131103 and Finance Lenders Law Lic 603J732; regulated by the Colorado Division of Real Estate; Georgia Lic 31847; Illinois Residential Mortgage Licensee MB.6760775; Kansas Licensed Mortgage Company MC.0025093; Massachusetts Lic ML150009; New Hampshire Banking Department; Oregon ML-5045; Washington Lic CL-150009.