

Click n Close - Velocity Team, Addison, TX
Revolutionizing Everything Mortgage
Addison, TX
Click n’ Close, Inc. (FKA Mid America Mortgage, Inc.) is a multi-state, mortgage industry leader serving consumers and mortgage originators through its technology, title and mortgage channels.
Contact Info
Point of Contact:
Barry Palmquist
Managing Director
cb.support@clicknclose.co...
Location & Business Hours
Business Hours
Wed
8:30 AM to 5:30 PM
Thu
8:30 AM to 5:30 PM
Fri
8:30 AM to 5:30 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Quick responses via call or email.
Reply from Christiana Rodrigues
September 8th, 2026 02:12 PM
Jason, I appreciate your kind words about my responsiveness. I'm glad I could assist you with your refinance process efficiently. If you have any more questions or need further assistance, feel free to reach out.
Our closing process took much longer than expected and communication throughout the process could have been much better. We often had to reach out ourselves for updates, and at times would find out weeks later that additional information or...
read more
Unfortunately, this refinance ended up taking about 4–5 months, and the entire process was much more stressful and frustrating than it needed to be.My biggest issue was the communication. There were too many times where we had to reach out...
read more
Christiana was great
Reply from Christiana Rodrigues
September 8th, 2026 02:13 PM
I'm glad to hear you had a good experience with my service, Colby. Thank you for your kind words!
The different departments should communicate better to know when a refi is being done. It did take a while before communication improved after several attempts on my part to get the ball rolling with the refi. Once that happened, Christi demonstrated...
read more
Great experience in learning the refinance process. The team was very helpful and moved fast!
My creditors haven't been paid yet click n close took my equity out my house and we have closed . The titie people didn't do their job by assuring all the paperwork fron from the notary was correct and asked me to finish the footwork? Not my...
read more
Reply from Barry Palmquist
August 14th, 2026 05:45 PM
Tim, Our apologies that the experience with the title vendor was not up to our standards. We will work with Link Title to improve their processes moving forward. Again our apologies for that piece of your experience and we will make sure this...
read more
I really apreciate all the support you allways give to us thank you Kris and Jasmin for everything.
Reply from Kris Garcia
August 10th, 2026 06:25 PM
I'm grateful for your kind words, Alonso. It's wonderful to know that the support I, along with Jasmin, provided was helpful to you. Thank you for taking the time to share your experience.
Made everything simple with my REFI. Would recommend highly. Answered every question and made it happen.
It was a great experience
Reply from Kris Garcia
July 30th, 2026 07:13 PM
I'm grateful to hear you had a great experience, Andrew. Thank you for sharing your feedback.
10 of 2697
About
Click n’ Close, Inc. (FKA Mid America Mortgage, Inc.) is a multi-state, mortgage industry leader serving consumers and mortgage originators through its technology, title and mortgage channels.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
2024 Click N' Close, Inc., NMLS 150009 (https://link.edgepilot.com/s/16c0b4f9/GenJ0475p0qJQAIzuNaZ8w?u=https://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/150009) is an equal opportunity lender, Arizona Lic 0917159; licensed by the Department of Financial Protection and Innovation (DFPI) under the California Residential Mortgage Lending Act Lic 4131103 and Finance Lenders Law Lic 603J732; regulated by the Colorado Division of Real Estate; Georgia Lic 31847; Illinois Residential Mortgage Licensee MB.6760775; Kansas Licensed Mortgage Company MC.0025093; Massachusetts Lic ML150009; New Hampshire Banking Department; Oregon ML-5045; Washington Lic CL-150009.