Charlottesville, VA
Charlottesville, VA
We believe that a closed loan is not the end of our relationship - it's just the beginning.
Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
9 AM to 5 PM
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Reviews from Web
Thank you team stiltner!!! We had a more complicated process but they figured it out and communicated so we knew what was happening throughout, thanks so much!!
Thank you team stiltner!!! We had a more complicated process but they figured it out and communicated so we knew what was happening throughout, thanks so much!!
First I selected "OK" and then changed it to "Great", because overall it was a good experience. There were a lot of ACM staff involved with the mortgage process that I feel could have been more streamlined. I understand that there are different...
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Jenna Stiltner has received a review with 5 star rating from Anniken Q
Jenna was incredibly responsive, supportive and gave great professional and personal advice. She was super friendly, enthusiastic and made this process as first-time home buyers very easy!
Jenna was an absolute delight to work with you! She was responsive, thoughtful and gave incredible professional and personally advice. I would recommend her to anyone and everyone. She is also extremely nice and enthusiastic, which eased all...
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I asked for information on buying down interest points and asked for a larger down payment and nothing was or has been done about it. I recently reached out multiple times and have not gotten a response. In the last 2 weeks of closing I felt...
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Reply from Jenna Stiltner
July 7th, 2023 08:33 PM
Hi Sean, thank you for your constructive feedback. We try hard to keep communication flowing so everyone knows where we are in the process and why. I am sorry that was not your experience, and our level of service and communication fell short....
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Led us the the process every step of the way. Answered all our questions and was extremely pleasant to work with.
Vey nice to deal with
Very thorough estimates that accounted for all the extra costs with a mortgage. Extremely responsive and transparent with costs which made us very comfortable with our decision to purchase.
Reply from Owner
February 14th, 2024 06:06 PM
Thank you, Jeremy! I really appreciate the positive review.
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About
We believe that a closed loan is not the end of our relationship - it's just the beginning.
Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Branch NMLS ID #1439133 | Company NMLS ID #643114 (www.nmlsconsumeraccess.org)