Central Trust Bank, Jefferson City, MO

As an existing customer, I would have expected better customer service and honestly I wish that we would have gone with a different bank. I've financed 5 home loans and this process was not smooth, mostly because of the lack of communication....

Prompt, polite and efficien! Stress relieve!

Great guy great job

Brandi, was always a phone call away to answer any questions. The documents were accommodating with auto sign.

Because brandi looked for ever Opportunity she could to help and was very hands on and able to answer ever question. She handle this as if it was her own home she was buying which is what you hope for when going through this process

The amount of unnecessary paperwork required was out of control. Our paperwork at closing was incorrect, despite what we have in writing what would be required. Cory provided no apologies or attempts to make it right and left in the middle...

Communication was great. Being out of state and relying only on phone and email, the entire process worked great.

Brandi was fantastic to work with! She was super patient with us as first-time home buyers and her knowledge was evident throughout the entire process. Brandi help take the stress out of the process and made the process so easy!

Very nice and professional. Great communication with options to work with what we could afford! Thank yoh for everythin! G O D bless!

Brandi answered all of my questions and was available anytime I needed clarification on something.