Central Trust Bank, Jefferson City, MO

Matt made our experience getting our rate locked during our new build process simple. He had great communication throughout the 8+ months it took to finish our house. He provided knowledge every step of the way and made closing day a breeze!...

It was little effort on my part. That makes it a great experience.

Very hands on

There was an issue with my new account showing up linked to my other accounts, Allisa went to great lengths to help me and get me the answers I needed to solve the issue. It really helped knowing she wanted to see it through.

The line of communication was very open, consistent, and clear. The service was professional, but with a personal touch of seeing me as a real person, and not just a number on paper. I felt heard in my concerns and supported along the journey....

Linda was informative and very helpful in guiding me in the application process. This was so easy and time saving thruout the start to completion. Would recommend her to everybody who is interested in a Heloc

Sue is really willing to break things down for you. As a new home owner, this is crucial. The last thing you want to feel when going through this process is stupid and Sue never makes you feel like you should know something that you don't!...

Sue was very responsive and flexible, including being willing to provide positive recommendations to sellers regarding our ability to acquire financing for the prospective purchases.

Sue was polite and helpful throughout the process. Answered all the questions I had!

Matt was so kind on the phone and in person. The online portal for signing documents was also great and user friendly.