Assurance, Baton Rouge, LA
Baton Rouge, LA
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve ... Show More
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Ivan intitially promised my client a $5000 lender credit, that did not happen. She initally chose him because of his promises and as a referral from a friend, even though other lenders were going to give her the same $5,000 credit and could...
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Reply from Ivan Diaz
March 25th, 2026 03:52 PM
Serina, Thank you for the feedback—I’d like to clarify a few items for accuracy.A $5,000 lender credit was never promised, and the borrower has confirmed this directly. We did have an early appraisal oversight that I take responsibility for,...
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Assurance Financial - West Monroe
Assurance Financial - West Monroe has received a review with 5 star rating from Chris E
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Ashley is great to work with and very knowledgeable about how to navigate our process . Ashley will be our loan officer from here on out
Reply from Ashley Kutz
April 6th, 2026 12:26 PM
Thank you for the 5-Star review! I hope to be your trusted Loan Officer that you recommend to your friends and family!
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Ashley always does a great job, working as mortgage broker myself you know real quick when people are doing their jobs! 5 Star Service all the way around, great communication through the entire process!
Reply from Ashley Bogus
April 6th, 2026 12:05 PM
It was great working with you. Thanks again for putting your trust in us.
Carol showed genuine care and concern about my daughter and myself through the wjole process. She stayed on the phone with me for over and hour providing info on homeownership and financial management.
Reply from Carol DeFazio
April 6th, 2026 08:52 PM
I really appreciate the feedback and am looking forward to working with you again.
Caitlin Ramage has received a review with 5 star rating from Jaime C
Reply from Owner
March 11th, 2026 08:03 PM
Thank you for the 5 star review!
Matthew and his team were very informative, professional and courteous .
Reply from Matthew Dailey
March 6th, 2026 11:18 PM
Jaime, I appreciate your feedback. It's great to know that you found the service informative, professional, and courteous. I'm committed to maintaining these standards, so if there's anything else you need or any questions you have in the future,...
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Thank you Micah
Reply from Micah Garrett
March 6th, 2026 02:53 PM
Thank you for the opportunity. I appreciate your business.
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Ashley was very helpful from the very first day. She answered whenever i I called and replied to every message.
Reply from Ashley Bogus
April 6th, 2026 12:43 PM
It was great working with you. Thanks again for putting your trust in us.
If I could give 11 stars, I would! Merrell was excellent. He was there if we had questions and explained everything clearly, which is imperative for first time buyers like myself. He guided us well through a long and sometimes stressful process....
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Reply from Merrell Johnson
April 6th, 2026 03:14 PM
It was great working with you. Thanks again for putting your trust in us.
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About
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve their territories and customers. Servicing the loan from beginning to end saves the borrower time, and you can trust that when we say we can fund a loan, we do it. We do it with care because we are The People People!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.