Assurance, Baton Rouge, LA
Baton Rouge, LA
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve ... Show More
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It was good to know I vould I could get in touch with Ransom at any time even while he was on vacation he stayed in touch with me and my builder
Reply from Ransom Kelly
July 7th, 2026 09:54 PM
I'm grateful for your feedback, Vincent. Knowing that I could assist you and your builder, even while on vacation, is important to me. If you have any more questions or need further assistance, please feel free to reach out.
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Assurance Financial - Shreveport
Great communication and everything was done digitally which made the process quicker. Rocky attended the closing which was the cherry on top. I felt seen and supported throughout the entire process.
Great communication and everything was done digitally which made the process quicker. Attending the closing was just the cherry on top. I felt seen and supported throughout the entire process.
Reply from Rocky Maddox - Assurance Financial
July 7th, 2026 08:14 PM
Ashley, it was just a true joy to serve you! That new home is amazing, and I so enjoyed finally getting to meet you in person at closing! Congratulations again!!
I loved how communicative your software is. Knowing every part of the transaction at every step was so very appreciated and valuable!
The staff was great and everyone was very helpful and answered all questions to my satisfaction . assurance had my best interest at heart and made me feel so comfortable with the transactions that took place Thomas and Kelly were wonderful
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Reply from David Wimberly
August 6th, 2026 03:13 PM
It was great working with you. Thanks again for putting your trust in us.
Matt and Kayla are rockstars. They helped me close on my first home and if all goes right on my end, I plan on using them for investment properties. I would recommend them to anybody I know looking for a lender. They’re great people and make...
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Reply from Owner
July 8th, 2026 01:38 PM
It was our pleasure to help you achieve your dream and look forward to helping with your next steps. You and Mariah were great to work with and we enjoyed being a part of your first of many homes. Congratulations!
Matt and Kayla's ability to build rapport with their clients and their attention to detail. they made sure we knew every little thing that we needed to do and made sure to answer every question to the best of their ability.
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Reply from Matthew Hunter
August 6th, 2026 03:05 PM
Thank you for the 5-Star review! I hope to be your trusted Loan Officer that you recommend to your friends and family!
, we all know that follow up is everything. This is nothing personal. It is very frustrating. When as you know, we have deals moving in 1 million directions at all times just as you do I received one automated message and that is it outside...
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Reply from Shelley Bentley
July 18th, 2026 07:51 PM
Alison, thank you for your feedback. I always appreciate hearing different perspectives, even when they differ from my own.I'm sorry you felt the communication wasn't what you expected. My goal is always to keep everyone informed throughout...
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Easy to work with! Thank you!
Reply from William Commons - Assurance Financi...
July 7th, 2026 01:41 PM
Thank you, Claire. It was a pleasure working with you as well and I appreciate your assistance.
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Assurance Financial - Troy
Great company very informative and they communicate excellent.
Reply from Owner
July 31st, 2026 01:22 PM
Thank you for the positive feedback. We sincerely appreciate your business and the opportunity to help.
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About
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve their territories and customers. Servicing the loan from beginning to end saves the borrower time, and you can trust that when we say we can fund a loan, we do it. We do it with care because we are The People People!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.