

American Eagle Mortgage, Amherst, OH
Amherst, OH

Our mortgage team is dedicated to one thing. You. We work together to give you the smoothest home loan experience possible. Because we each have our own role, we can concentrate on helping you with our individual expertise, creating a mortg... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Branch manager Roy Stevens is the most unprofessional loan officer I’ve ever talked to. He was incredibly condescending and very disrespectful. I will tell everyone I know to avoid this place.
We had an amazing experience working with Kelly and her team throughout our home loan process. From start to finish, they made everything feel smooth, easy, and stress-free. They were always quick to respond, and explained every step clearly,...
read more
Reply from Kelly Dover
June 2nd, 2026 04:30 PM
Perla, I'm so glad to hear about your positive experience with my team and me. Ensuring a smooth, easy, and stress-free process is always our goal. Your kind words about our communication and support are truly appreciated. If you ever need...
read more
They we always available when I had questions. Very friendly and easy to work with. They helped get me into a home fast and easily getting me a good interest rate. Loved working w other Linda and would recommend her to anyone.
read more
Reply from Linda Kennedy
May 26th, 2026 05:20 PM
thanks Gina so much for trusting us in your journey!
Dawn was always available and extremely helpful and pleasant!
Reply from Dawn Houser
June 1st, 2026 08:42 PM
Thank you, Kerrylynn, for your kind words. I'm pleased to hear that you found my availability and support helpful. If you ever need more assistance, please don't hesitate to reach out.
The communication was top notch from beginning to end. They worked tirelessly to get my clients to the closing table and kept me in the loop the entire time. It is a team effort and they made it enjoyable and easy. We will definitely be using...
read more
Reply from Linda Kennedy
May 23rd, 2026 12:41 PM
Sandy, thank you so much for the kind words it was an absolute pleasure working with you as well. Thank you so much for trusting the Kennedy team to get this loan closed.
Having to submit the exact same documents to more than one person was frustrating. the automated text messages requesting the documents, when in actuality they were not necessary/needed was a bit annoying too. We loved talking with the actual...
read more
Reply from Linda Kennedy
May 23rd, 2026 12:52 PM
Karen I am so sorry, trying to close that last transaction in 10 days was a push on everybody and I know it got a little hard but we made it to the table and I appreciate you trusting us with the transaction.
Frank was fantastic to work with throughout the entire process.
Reply from Frank Dilenschneider
May 29th, 2026 07:42 PM
I'm grateful for your positive feedback, Brandon. It was a pleasure working with you throughout the process. If there's anything more you need, please feel free to contact me. Thank you for your review!
Kelly Dover and her team's knowledge and expertise are unmatched. She and her team are highly responsive which my clients and I find very helpful. Second to the fact that Kelly and her team are super efficient, Kelly takes the time to listen...
read more
Reply from Kelly Dover
May 29th, 2026 03:32 PM
It was great working with you. Thanks again for putting your trust in us.
Dawn is a true professional. She takes care of business and gets the job done smoothly and quickly.
Reply from Dawn Houser
May 29th, 2026 03:05 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
CrossCountry Mortgage | Branch NMLS #2340891 has received a review with 5 star rating from Estelle G
Reply from Owner
May 23rd, 2026 04:20 PM
I was so thankful for you to come to my life and get to know you. I am so happy to make this happen. You were amazing to work with and not sure why the other lender did not give you the right service.
Happy New Home to you!!!
141–150 of 1363
About
Our mortgage team is dedicated to one thing. You. We work together to give you the smoothest home loan experience possible. Because we each have our own role, we can concentrate on helping you with our individual expertise, creating a mortgage process that moves easily from milestone to milestone. Our commitment to communication means you will always know what’s happening as your loan progresses, and you can reach out with your questions at any time. We offer a wide range of loan programs, from FHA and VA to conventional and jumbo. We have the knowledge and experience to find the loan that’s right for you. Whether you are buying, refinancing, or renovating, our team is ready to give you the outstanding mortgage experience you deserve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095