American Eagle Mortgage, Amherst, OH

Amherst, OH

4.91

(1,363)

Mortgage

Mortgage Loan Officer

Contact Info

(440) 988-2900

Amherst, OH

https://crosscountrymortgage.com/Amherst-OH-2089/

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4.91

(1,363)

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As a first homebuyer, the team was gracious with all my questions and worked with me every step of the way to make sure I understood everything. They were very helpful and knowledgeable, and I felt like I had plenty of support through the process....

Reply from Ron Thomas

June 17th, 2026 08:26 PM

Christian, I'm pleased to hear that you felt supported and well-informed throughout your first homebuying experience. It's important to me that my clients feel comfortable and confident every step of the way. I appreciate your kind words about...

Paty did a great job. We love her and she was super patient! Too much redundant paperwork though:) Other than that, we had a great experience!

Reply from Patricia Kessler

June 15th, 2026 07:23 PM

Russell, I'm pleased to hear that you had a great experience and that my patience made an impact during the process. I understand how paperwork can sometimes feel overwhelming, and I appreciate your feedback on this. If there's anything else...

This was my 1st home purchase . I had to leave my initial loan officer because my questions were just not answered. Often there was mortgage jargon thrown at me but, Kelly Dover made sure I understood every email, every disclosure that was...

Reply from Kelly Dover

June 15th, 2026 01:48 PM

Tamara, I appreciate your thoughtful and detailed feedback. It was my pleasure to guide you through your first home purchase and ensure you felt informed and supported at every step. Your kind words about my approach and our team's dedication...

I cannot say enough great things about Kelly Dover and her team. This was a very challenging transaction with several obstacles along the way, but Kelly never gave up. She remained committed to finding solutions, stayed proactive throughout...

Reply from Kelly Dover

June 15th, 2026 08:42 PM

It was great working with you. Thanks again for putting your trust in us.

Your underwriting team has asked for documents last minute in both loans I have gotten with CrossCountry. The first time I gave you the benefit of the doubt, but this time it actually caused us to have to reschedule the closing a couple of...

Reply from Frank Dilenschneider at CrossCountr...

June 7th, 2026 12:39 AM

Thank you Scott for your candid assessment. I'm sure our executive Vice President will be reviewing your response. Bests~

From start to finish we were informed of things that were going on

Reply from Dawn Houser

June 12th, 2026 01:29 PM

Thank you, Melody, for sharing your experience. I'm glad that you felt well-informed throughout the process. If you have any more questions or need further assistance, please feel free to reach out.

These guy are great, easy to work with and very efficient

Reply from Dawn Houser

June 12th, 2026 01:29 PM

Thank you, Arthur, for sharing your positive experience. I'm glad you found our team efficient and easy to work with. If you have any more feedback or need assistance in the future, please feel free to reach out.

I have worked with Dawn for many years. She is one of the best, and transactions with her always go smoothly. She is excellent at communication and keeping all parties involved and up to date. She provides honest guidance and information to...

Reply from Dawn Houser

June 12th, 2026 01:18 PM

I really appreciate the feedback and am looking forward to working with you again.

Jade Mauldin at CrossCountry Mortgage has received a review with 5 star rating from Akram F

Jade was very helpful professional and understanding throughout the process even thro stressful times . amazing person thank you Jade.

Reply from Jade Mauldin

June 10th, 2026 07:56 PM

Akram, I'm grateful for your kind words and happy to have been helpful and understanding during the process. It's important to me to support my clients, especially during stressful times. Thank you for trusting me with your mortgage needs.

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About

Our mortgage team is dedicated to one thing. You. We work together to give you the smoothest home loan experience possible. Because we each have our own role, we can concentrate on helping you with our individual expertise, creating a mortgage process that moves easily from milestone to milestone. Our commitment to communication means you will always know what’s happening as your loan progresses, and you can reach out with your questions at any time. We offer a wide range of loan programs, from FHA and VA to conventional and jumbo. We have the knowledge and experience to find the loan that’s right for you. Whether you are buying, refinancing, or renovating, our team is ready to give you the outstanding mortgage experience you deserve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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