ABILENE, TX
Abilene, TX
For more than 130 years, First Financial has served the financial needs of customers just like you. While other banks have come and gone, First Financial has continued to grow.
Today, we are recognized as one of the nation’s most financiall... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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top-notch servicing great people to work with.
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Great communication and very responsive seevice
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Here’s a polished version for a feedback survey:Sarah provided excellent care throughout the process. She proactively monitored housing rates and guided us in refinancing our home at the most financially advantageous time. She also addressed...
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Reply from Sarah Kappel
April 28th, 2026 09:51 PM
Kasi, I really appreciate your kind words. I'm glad I could assist you in refinancing your home and that the process was smooth and stress-free for you. Thank you for choosing me to help with your home loan!
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Janet and her team were great!! I couldnt have asked for more!!
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Sarah was extremely helpful throughout the entire process. Greatly appreciate how easy she made the mortgage application and execution go through.
Reply from Sarah Kappel
April 28th, 2026 09:44 PM
Phillip, I'm glad to hear that you found the mortgage application process easy. Your kind words are truly appreciated, and I'm happy I could assist you along the way.
Great work
Reply from Corie OConnor
April 13th, 2026 02:03 PM
Caleb, thank you for your kind words. I'm pleased to know that you had a positive experience with my work. If you ever need further assistance, feel free to reach out.
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La profecionalidad con la que trabajan .ademas de una exelente rapides
Reply from Sarah Kappel
April 28th, 2026 09:44 PM
Henry, agradezco mucho tus amables palabras sobre mi profesionalidad y rapidez. Estoy feliz de saber que has tenido una buena experiencia en First Financial Bank.
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Sarah was fantastic. She was able to help me navigate through some tricky circumstances to close on my loan by our scheduled closing date. Definitely recommend if you're looking for someone who is a straight shooter and gets the job done!
Reply from Sarah Kappel
April 28th, 2026 09:45 PM
James, I'm grateful for your kind words and pleased to hear that I could assist you in closing your loan on time. It's great to know you found my straightforward approach helpful. Thank you for recommending me!
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Janet was always quick to respond to my questions, and was very personable .
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Janet is the best. Kept us on track for a quick & easy close. We had a tight timeline and Janet got it done without any issues. I highly recommend Janet for your home mortgage loan.
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About
For more than 130 years, First Financial has served the financial needs of customers just like you. While other banks have come and gone, First Financial has continued to grow.
Today, we are recognized as one of the nation’s most financially secure banking institutions. In fact, for the last 13 years, Bank Director magazine has listed First Financial among the top seven banks in the nation among banks in the $5B-$10B category.
Our “One Bank, multiple regions” concept combines the best of “Big Bank” customer benefits with the local decision-making and community involvement of a community bank. With multiple regional banks and 79 locations throughout Texas, we offer convenient banking options with a local, personal touch.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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