Coastal Towne Mortgage, Norfolk, VA
Norfolk, VA
Coastal Towne Mortgage. NMLS 1752127. Equal Housing Lender.
Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditio... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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John and his team provided excellent customer service throughout the loan process, even making himself available outside of normal business hours to answer any questions and address any concerns we had. My down checks for the loan process are:...
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Reply from John Frankos
December 18th, 2023 02:27 PM
Your positive feedback brightened our day! We're here whenever you need assistance in the future.
Matt was very communicative with us and very understanding and flexible with our unique mortgage needs. He kept us updated on the "next steps" throughout the process and was very responsive to our questions. As a first time homebuyer, working...
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Reply from Matthew Frano
December 14th, 2023 02:00 AM
We're honored to have received your positive feedback. We're here to assist you whenever you need.
Matt Frano was great to work with at Costal Towne Mortgage. The Towne family is by far the superior banking, mortgage, and overall financial institution in Hampton Roads. Towne provides personal attention with a high-level of expertise to each...
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Reply from Owner
January 9th, 2026 10:39 AM
Thank you, Pauline! Your feedback made my whole day! It was a pleasure to make this new home happen for you and your family, and I'll be sure to pass your kind words on to the rest of the team!
Due to the nature of being self-employed, I knew there would be lots of moving parts. Matt and his team guided me through the process. Appreciate all the hard work to get us to closing! Thanks again!
Reply from Matthew Frano
December 11th, 2023 04:19 PM
We're grateful for your positive review and hope to work together again in the future.
So great working with Bobby! He was more than helpful!
Reply from Robert Ashburner
January 30th, 2026 06:02 PM
Completely my pleasure - working with you to help you own the home of your dreams. . . Hope to see you around the community. :-)
Extremely knowledgeable and professional. Met and then exceeded all of our needs during this complicated process.
Reply from Matthew Frano
November 22nd, 2023 09:27 PM
We're delighted to have exceeded your expectations. Your satisfaction drives us to do our best.
The constant communication and help you gave through the whole process. Going the extra mile and helping us both in every way you possibly could.
Reply from Matthew Frano
November 17th, 2023 03:02 PM
We're honored to have received your positive feedback. We're here to assist you whenever you need.
Matthew Frano has received a review with 5 star rating from Erin R
Reply from Owner
January 9th, 2026 10:50 AM
Thank you, Erin!
Open communication and making sure our needs were met. Never pressured and always checked on us during the process!
Reply from Matthew Frano
November 8th, 2023 04:06 PM
Thank you for sharing your positive experience with us! We look forward to serving you in the future.
Matt was amazing throughout the whole process. He made everything simple and was extremely efficient. When negotiations got rocky, he stepped in and fought for our best interests. Would use him again in a heartbeat!
Reply from Owner
January 9th, 2026 10:39 AM
Thank you, Stephanie! It was a pleasure working with you!
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About
Coastal Towne Mortgage. NMLS 1752127. Equal Housing Lender.
Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Coastal Towne Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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