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Coastal Towne Mortgage in Norfolk, VA

Coastal Towne Mortgage, Norfolk, VA

Norfolk, VA
Company Logo
Coastal Towne Mortgage. NMLS 1752127. Equal Housing Lender. Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditio... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
97%
4 Star
3%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • A
    Alexander S
    Chesapeake, VA
    Posted on June 26th, 2024 12:50 PM
    Always available to answer any questions we had. Gave clear instructions on the step by step process of completing the loan. Gus also reached out to sellers to let them know our finances were good. The sellers agent said Gus was the only loan...
    read more
    Reply from Gus Lindstrom
    July 3rd, 2024 12:51 PM
    We're grateful for your positive words. We're here to provide support for all your mortgage needs.
  • E
    Eric W
    Posted on June 25th, 2024 11:58 PM
    If you are looking to qualify for a home loan; Matthew Frano is your guy! His personal demeanor, welcoming personality, and expertise. Makes him top tier. He will get the job done while minimizing the stress associated with the qualifying process....
    read more
    Reply from Owner
    January 9th, 2026 10:49 AM
    Thank you, Eric! I greatly appreciate you and your feedback! It is a pleasure to provide the highest quality experience for everyone I work with!
  • E
    Eric L W
    Newport News, VA
    Posted on June 25th, 2024 11:50 PM
    Excellent customer service and welcoming personalities. The whole loan process was simple and easy. Mr. Frano and his team makes the four step process less stressful. Awesome job!
    Reply from Matthew Frano
    July 2nd, 2024 11:50 PM
    We're honored to have received your positive feedback. We're here to assist you whenever you need.
  • K
    Katya W
    Posted on June 22nd, 2024 12:36 PM
    Mr. Frankos was very professional and attentive during our process. He provided personalized service to our situation. I would definitely work with him again.
    Reply from Owner
    January 9th, 2026 10:49 AM
    Thank you, Katya! It was a pleasure working with you!
  • R
    Randy K W
    Chesapeake, VA
    Posted on June 22nd, 2024 12:36 PM
    Mr. Frankos is very professional and knowledgeable. He communicates regularly throughout the process and gave us a personalized experience.
    Reply from John Frankos
    June 29th, 2024 12:38 PM
    We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
  • S
    Sarah H
    Posted on June 18th, 2024 02:18 PM
    It was a fantastic experience working with Matthew Frano! I would recommend him to anyone looking to buy a home in the future. This was my first time purchasing a home, I was nervous and overwhelmed and he truly took the time to ensure I understood...
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    Reply from Owner
    January 9th, 2026 10:49 AM
    Thank you so much, Sarah!
  • S
    Sarah H
    Chesapeake, VA
    Posted on June 18th, 2024 02:16 PM
    The communication was great, anything that I did not understand or questions that I had were explained and answered promptly.
    Reply from Matthew Frano
    June 25th, 2024 02:17 PM
    Thank you for sharing your positive experience. We're honored to be your trusted mortgage advisors.
  • B
    Breanna R N
    Norfolk, VA
    Posted on June 3rd, 2024 03:08 PM
    Gus was always on top of all of the documents we needed to sign and quickly responded to any questions we had. He even called us to answer a question while he was at the airport. Gus goes above and beyond!
    Reply from Gus Lindstrom
    June 10th, 2024 03:12 PM
    Your review means the world to us. We're here to support you every step of the way.
  • B
    Brian P
    Virginia Beach, VA
    Posted on June 1st, 2024 05:49 PM
    Matt Frano was absolutely amazing from start to finish. He was very knowledgeable and answered all of our questions. I would recommend him every time!!!
    Reply from Matthew Frano
    June 8th, 2024 05:46 PM
    We're thrilled to have earned your trust. Reach out to us whenever you need mortgage advice.
  • L
    Lino S
    Posted on May 30th, 2024 01:07 PM
    John Frankos has received a review with 5 star rating from Lino S
    Reply from Owner
    January 9th, 2026 10:49 AM
    Thank you!
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    About
    Coastal Towne Mortgage. NMLS 1752127. Equal Housing Lender. Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Coastal Towne Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
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