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Coastal Towne Mortgage in Norfolk, VA

Coastal Towne Mortgage, Norfolk, VA

Norfolk, VA
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Coastal Towne Mortgage. NMLS 1752127. Equal Housing Lender. Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditio... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
closed
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5 Star
97%
4 Star
3%
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0%
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Reviews from Web
  • C
    Christian A (
    Posted on September 12th, 2024 12:58 PM
    Matt is the best that you could imagine having to help with the process. There is no one more helpful and informative.
    Reply from Owner
    January 9th, 2026 10:58 AM
    Thank you, Christian! Being able to support you throughout the process is an honor! Congratulations!
  • C
    Christian L A
    Hubert, NC
    Posted on September 12th, 2024 12:56 PM
    I couldn't imagine having better help and a more informative person to get me through the mortgage process to help me buy a house.
    Reply from Matthew Frano
    September 19th, 2024 12:58 PM
    Your positive feedback brightened our day! We're here whenever you need assistance in the future.
  • J
    Jeremy H
    Virginia Beach, VA
    Posted on September 11th, 2024 12:49 PM
    Matthew is a very nice individual, but his responsiveness was extremely lackluster. His inability to communicate timely was beyond frustrating. This is our 3rd home purchase so we understand the significance of the purchase and complete necessity...
    read more
  • K
    Kirsten L
    Posted on September 7th, 2024 03:55 PM
    Matt Frano is the best in the business! He’s knowledgeable, patient, and made this process so easy and stress free! Call Matt! He will get you taken care of!
    Reply from Owner
    January 9th, 2026 10:58 AM
    Thank you, Kirsten! It's a huge goal of mine to be readily available to make this as easy and stress-fress as possible!
  • K
    Kirsten M L
    Chesapeake, VA
    Posted on September 7th, 2024 03:52 PM
    Matt is AMAZING! He was so knowledgeable and patient with us. He was attentive the entire process and never left a question unanswered or a call not returned. He made this process so easy and stress free!
    Reply from Matthew Frano
    September 14th, 2024 03:53 PM
    Thank you for sharing your positive experience with us! We look forward to serving you in the future.
  • C
    Chris F
    Posted on September 6th, 2024 04:40 PM
    John Frankos has received a review with 5 star rating from Chris F
    Reply from Owner
    January 9th, 2026 10:58 AM
    Thank you, Chris, for your feedback!
  • C
    Christopher A F
    Chesapeake, VA
    Posted on September 6th, 2024 04:40 PM
    John was professional and pleasant. When rates randomly dropped due to market changes, he was quick to lock us in at a lower than average rate. Great job!
    Reply from John Frankos
    September 13th, 2024 04:41 PM
    We're thrilled to have earned your trust. Reach out to us whenever you need mortgage advice.
  • R
    Rusty M
    Portsmouth, VA
    Posted on August 28th, 2024 04:35 PM
    Gus was extremely knowledgeable and quick to respond even outside of his normal working hours his replies were always prompt and helpful. There was one instance I got a little frustrated (nothing to do with him or Towne Mortgage). Was having...
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    Reply from Gus Lindstrom
    September 4th, 2024 04:37 PM
    We're thrilled that you had a positive experience with us!
  • C
    Carol C
    Posted on August 23rd, 2024 12:24 PM
    Gus is, without a doubt, my favorite Loan Officer. Super responsive, so positive, a breath of fresh air. He takes great care of clients and clients love him. Any realtor will find him a joy to work with. He gets the deal done with time to spare....
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  • S
    Steven W
    Posted on August 21st, 2024 01:38 PM
    Obtaining a mortgage is a stressful, time consuming, and complicated task but Matt and his team made the process very easy and took away a lot of the stress associated with the process.
    Reply from Owner
    January 9th, 2026 10:58 AM
    Hi Steven! Thank you for trusting us with the financing of your home! I'm glad that we were able to make this as stress-free as possible for you!
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    About
    Coastal Towne Mortgage. NMLS 1752127. Equal Housing Lender. Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Coastal Towne Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
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