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Region Location, San Diego, CA
San Diego, CA

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Julie was on it! It was an easy and seamless process thank you!!!
Reply from Ankit Sharma
November 14th, 2024 11:05 PM
So glad to hear that you found the process easy and seamless, Laura! Your positive feedback really made my day. If you need anything else in the future, don't hesitate to ask. Thanks for taking the time to leave a review. Cheers, Julie Sammons...
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Published my personal information without my knowledge.
Reply from Ankit Sharma
November 18th, 2024 04:18 PM
I'm truly sorry to hear about your experience, Ean. Your privacy is of utmost importance to us at Experience.com Customer Support. I'd like to learn more about your situation and resolve this issue promptly. Could you provide more details so...
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Everything was so easy and Julie was great!
Reply from Ankit Sharma
November 14th, 2024 11:06 PM
Laura, I'm thrilled to hear you had a seamless experience with The Mortgage Link and I'm especially gratified to know that you were satisfied with my service. Your positive feedback is incredibly valuable. If you ever need assistance in the...
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The Mortgage Link made the first time home buying experience simple and stress free.
Reply from Ankit Sharma
November 12th, 2024 06:00 PM
I'm thrilled to hear that your first time home buying experience was simple and stress-free, Miranda! It was a pleasure assisting you and I'm glad that you're satisfied with the service provided by The Mortgage Link. I'm here if you need any...
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Same day response and correction necessary these days. Too slow of a resposne and reaction.
Reply from Ankit Sharma
November 13th, 2024 03:06 PM
I'm sorry to hear that you've found our response times to be slower than expected, Steve. At Experience.com Customer Support, we strive to make our services efficient and customer-oriented. I understand that prompt attention is crucial, and...
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Julie was very thorough and helped us through each step in the process. She also accepted all my phone calls/texts at all hours of the day and night.
Reply from Ankit Sharma
November 6th, 2024 03:17 PM
I'm absolutely thrilled to hear that you had a positive experience, Corey! Your satisfaction is my top priority, so I'm glad to know you felt supported every step of the way. It was genuinely my pleasure to be available to answer your calls...
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It's very disappointing to me that the ability to turn listing agents off from a review standpoint is handled at a company level. This is a very much Regional experience in the real estate market and the relationship that loan officers have...
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Reply from Ankit Sharma
October 22nd, 2024 05:00 PM
Joe, I appreciate your feedback and I’m sorry to hear about your frustration with the review system. I understand how the current settings might affect your ratings and that the regional nuances of the real estate market can create a varied...
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I've already provided feedback in the previous open text box.
Reply from Ankit Sharma
October 22nd, 2024 04:00 PM
I appreciate your feedback, Cassandra, and truly regret that your experience with Experience.com Customer Support wasn't up to the mark. I've taken note of your comments and will work on improving our services. Please don't hesitate to reach...
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Julie is knowledgeable, supportive, and able to answer all questions. She is diligent and fast, always available for communication as well.
Reply from Ankit Sharma
October 15th, 2024 05:24 PM
Thank you so much for your kind words, Miranda! It was a pleasure to assist you with your mortgage needs. I strive to provide the best service to my clients and I'm glad to hear that you found my efforts to be diligent and prompt. I'm always...
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Julie is great! Always available, explains everything, and so supportive!
Reply from Ankit Sharma
October 8th, 2024 02:04 PM
I'm so glad to hear that you had a positive experience, Corey! It's always a pleasure working with you and Brian :) I aim to always be available and supportive for my clients, and I'm delighted to know that was appreciated. Thank you for taking...
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Disclaimer
This social media page is not a customer service channel. If you need help with a service or your account, please visit https://longbridge-financial.com/contact/ to contact a licensed mortgage originator or the appropriate service department. Any information submitted through this page, including complaints or personal information, is subject to the privacy and security policies of the operator of this social media website, which policies are not under Longbridge Financial, LLC’s control. In sending any content through this page, you assume all risks and responsibilities related to the security, privacy, and confidentiality thereof.
This page may contain links to other third-party websites. When you click on these links you will leave this page and will be redirected to another site. These links are provided as a convenience and do not imply endorsement or approval by Longbridge Financial, LLC of any of these sites. Longbridge Financial, LLC does not control these sites and is not responsible for the content provided therein.
For Reverse Mortgages: Charges such as an origination fee, mortgage insurance premiums, closing costs and/or servicing fees, if applicable, may be assessed and will be added to the loan balance. As long as you comply with the terms of the loan, you retain title until you sell or transfer the property and are responsible for paying property taxes, insurance, and maintenance. Failure to pay these amounts may cause the loan to become immediately due, subject the property to a tax lien, other encumbrance, or foreclosure. The loan balance grows over time and interest is added to that balance. Interest on a reverse mortgage is not deductible from income tax until repaid. Although the loan is non-recourse, at maturity the lender will have a claim against the property, and you or your heirs may need to sell the property or use other assets to repay the loan in order to retain the property.
This material has not been reviewed, approved, or issued by HUD, FHA, or any government agency. The company is not affiliated with or acting on behalf of or at the direction of HUD/FHA or any other government agency.
©2026 Longbridge Financial, LLC NMLS# 957935. 61 South Paramus Road, Suite 500, Paramus, NJ 07652. Phone: 1-855-523-4326.
For licensing information, visitwww.nmlsconsumeraccess.org.
For additional Longbridge licensing and disclosures, visithttps://longbridge-financial.com/licensing.
For California, Nebraska, and Texas consumers: Privacy practices are available athttps://www.longbridge-financial.com/privacy.
Texas consumers may view state licensing information athttps://longbridge-financial.com/licensing/texas-state-licensing-information/.
This page may contain links to other third-party websites. When you click on these links you will leave this page and will be redirected to another site. These links are provided as a convenience and do not imply endorsement or approval by Longbridge Financial, LLC of any of these sites. Longbridge Financial, LLC does not control these sites and is not responsible for the content provided therein.
For Reverse Mortgages: Charges such as an origination fee, mortgage insurance premiums, closing costs and/or servicing fees, if applicable, may be assessed and will be added to the loan balance. As long as you comply with the terms of the loan, you retain title until you sell or transfer the property and are responsible for paying property taxes, insurance, and maintenance. Failure to pay these amounts may cause the loan to become immediately due, subject the property to a tax lien, other encumbrance, or foreclosure. The loan balance grows over time and interest is added to that balance. Interest on a reverse mortgage is not deductible from income tax until repaid. Although the loan is non-recourse, at maturity the lender will have a claim against the property, and you or your heirs may need to sell the property or use other assets to repay the loan in order to retain the property.
This material has not been reviewed, approved, or issued by HUD, FHA, or any government agency. The company is not affiliated with or acting on behalf of or at the direction of HUD/FHA or any other government agency.
©2026 Longbridge Financial, LLC NMLS# 957935. 61 South Paramus Road, Suite 500, Paramus, NJ 07652. Phone: 1-855-523-4326.
For licensing information, visitwww.nmlsconsumeraccess.org.
For additional Longbridge licensing and disclosures, visithttps://longbridge-financial.com/licensing.
For California, Nebraska, and Texas consumers: Privacy practices are available athttps://www.longbridge-financial.com/privacy.
Texas consumers may view state licensing information athttps://longbridge-financial.com/licensing/texas-state-licensing-information/.